Scott Swain
Carlsbad,CA
Summary
Dynamic wine educator with extensive experience at Estate D Iacobelli, excelling in wine tastings and customer engagement. Proven expertise in inventory management and sales strategy, successfully enhancing product offerings and customer satisfaction. Adept at creating memorable wine experiences, leveraging deep knowledge of wine regions and varietals to drive sales and foster client relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wine Educator
Estate D Iacobelli
Fallbrook, California
01.2019 - 11.2023
- Provided educational wine tastings to groups, discussing the various characteristics of each selection.
- Conducted research on wines from different regions and vintages in order to provide more comprehensive classes and tastings.
- Maintained an inventory of all wines used in tastings or classes.
- Assisted with the selection process of new labels to be featured at events or added to the catalog of available wines.
- Provided personalized advice to customers regarding their individual tastes in wines.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
- Directed day-to-day operations of bar and wine programs, minimizing cost wherever possible without compromising quality.
- Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
Assitant Wine Maker
Estate D Iacobelli
Fallbrook, CA
03.2019 - 11.2022
- Developed protocols for bottling operations including labeling, capping, corking, and packaging wines for distribution.
- Participated in tastings with customers or other industry professionals to promote product offerings.
- Managed barrel programs including racking, topping, stirring, and blending of wines for aging purposes.
- Assisted with the creation of a new wine blend by combining different varieties of grapes and juices.
- Attended seminars and workshops related to winemaking techniques or industry best practices.
- Maintained detailed records throughout winemaking process to track progress and ensure compliance with industry standards.
- Collected, tested, and submitted samples according to quality control standards.
- Measured batch pH levels during fermentation.
Wine Server
Lorenzi Estates
Temecula, California
03.2016 - 11.2017
- Set up and maintained tables with necessary supplies such as glassware, linens, condiments.
- Complied with all cash handling policies and procedures when serving guests' payment transactions.
- Demonstrated knowledge of wines by origin, type, vintage, flavor profile and pairings with food items on the menu.
- Greeted customers upon arrival, explained menu items and specials, provided wine recommendations.
- Checked identification of guests purchasing alcoholic beverages to ensure they were of legal age.
- Developed rapport with regular customers to encourage repeat business.
- Adhered to all food safety and quality regulations.
- Provided exceptional service to high volume of daily customers.
Wine Sales Representative
Hillside Wines
Santa Monica, California
01.2013 - 10.2015
- Participated in trade shows, conferences and other industry related events as a representative of the company's brand and products.
- Conducted regular tastings and wine education sessions for clients to ensure they are knowledgeable about the products being sold.
- Built relationships with key decision makers at retail outlets and restaurants in order to maximize sales opportunities.
- Developed and implemented sales strategies to increase market share of wines in assigned region.
- Maintained accurate records of all sales transactions including invoices, orders, payments received.
Winemaker Assistant
Solterra Winery
Leucadia, California
09.2011 - 11.2012
- Managed inventory of raw materials such as oak barrels, corks, labels, ensuring that there was sufficient supply at all times.
- Collected readings on status, temperature, flow rate and other points for documentation.
- Turned valves and moved controls to admit, drain and separate materials.
- Used filing systems to improve document management and organization.
Education
Wine Making & Vinticulture Certification
Mt. San Jacinto College
San Jacinto, CA08-2017
Associate of Arts - Business Administration
Grossmont College
El Cajon, CA05-1984
Skills
- Wine tasting
- Bottling operations
- Customer service
- Effective communication
- Inventory management
- Sales strategy
- Wine production
- Grape varieties
- Customer engagement
- Wine Knowledge
- Winemaking techniques
- Wine regions
- Tasting expertise
- Vintage assessment
- Wine tasting expertise
- Wine tasting events
Certification
- WSET 2
Timeline
Assitant Wine Maker
Estate D Iacobelli
03.2019 - 11.2022
Wine Educator
Estate D Iacobelli
01.2019 - 11.2023
Wine Server
Lorenzi Estates
03.2016 - 11.2017
Wine Sales Representative
Hillside Wines
01.2013 - 10.2015
Winemaker Assistant
Solterra Winery
09.2011 - 11.2012
Wine Making & Vinticulture Certification
Mt. San Jacinto College
Associate of Arts - Business Administration
Grossmont College
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