Cham Starcher
Rayland
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Psl enterprises
Bridgeport
02.2015 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and processed orders accurately.
- Communicated product information clearly to enhance customer understanding.
- Answered customer inquiries and provided accurate information regarding products and services.
Csr/driver
Defelice bro. Pizza
Martins Ferry
01.2008 - 02.2015
- Assisted customers with menu selections and dietary preferences.
- Handled cash transactions and processed credit card payments accurately.
- Maintained cleanliness and organization of dining and kitchen areas.
Education
Associate of Applied Science - Hvac
West Virginia Northern
Wheeling, WV 01.2012 - 12.2015
Skills
- Customer relationship management
- Order processing
- Product information communication
- Account management
Timeline
Customer Service Representative
Psl enterprises
02.2015 - Current
Associate of Applied Science - Hvac
West Virginia Northern
01.2012 - 12.2015
Csr/driver
Defelice bro. Pizza
01.2008 - 02.2015