Chamauri Wheeler
Kansas City
Summary
Dynamic and results-driven professional with extensive experience at Freddy's Frozen Custard and Steakburger. Proven expertise in employee training and customer service excellence, fostering teamwork and enhancing operational efficiency. Skilled in food safety and sanitation, consistently ensuring compliance with health regulations while delivering exceptional dining experiences. Committed to continuous improvement and staff development.
Overview
2026
2026
years of professional experience
Work History
Crew Trainer
Freddys Frozen Custard And Steakburger
- Trained new crew members on food safety protocols and customer service standards.
- Developed and implemented training materials to enhance team performance and efficiency.
- Monitored crew member adherence to operational procedures and quality assurance measures.
- Provided ongoing feedback to staff, fostering a culture of continuous improvement and teamwork.
- Assisted management in evaluating employee performance and identifying areas for development.
- Ensured compliance with health regulations during food preparation and service activities.
- Facilitated onboarding sessions for new hires, promoting organizational values and expectations.
- Collaborated with team leaders to streamline operations and improve service delivery processes.
Crew Kitchen Staff Member
Freddys Frozen Custard And Steakburger
- Provided exceptional customer service in fast-paced environment.
- Assisted in maintaining cleanliness and organization of work area.
- Operated point-of-sale systems efficiently to process transactions.
- Collaborated with team members to ensure timely food preparation.
- Learned safety procedures and adhered to health regulations consistently.
- Engaged with customers to enhance dining experience and satisfaction.
- Participated in training programs to develop product knowledge and skills.
- Supported inventory management by restocking supplies as needed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Fulfillment Associate
Amazon
05.2023 - 06.2025
- Operated material handling equipment to efficiently transport products within fulfillment center.
- Processed customer orders accurately, ensuring timely shipment and delivery.
- Maintained organized inventory storage to enhance retrieval efficiency during order fulfillment.
- Collaborated with team members to meet daily productivity targets and optimize workflow.
- Conducted quality checks on outgoing shipments to ensure compliance with company standards.
- Assisted in training new associates on operational procedures and safety protocols.
- Utilized warehouse management system for tracking inventory levels and order statuses.
Crew Member
Freddys Frozen Custard And Steakburger
09.2021 - 05.2023
- Provided exceptional customer service in fast-paced environment.
- Assisted in maintaining cleanliness and organization of work area.
- Operated point-of-sale systems efficiently to process transactions.
- Collaborated with team members to ensure timely food preparation.
- Learned safety procedures and adhered to health regulations consistently.
- Engaged with customers to enhance dining experience and satisfaction.
- Participated in training programs to develop product knowledge and skills.
- Supported inventory management by restocking supplies as needed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
F.L. Schlagle High School
Kansas City, KS05.2024
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Decision-making
- Safe food handling
- Coaching and mentoring
- Food safety understanding
- Food safety
- Cleaning and sanitation
- Staff education and training
- Sanitation and cleaning
- Kitchen sanitation
Timeline
Fulfillment Associate
Amazon
05.2023 - 06.2025
Crew Member
Freddys Frozen Custard And Steakburger
09.2021 - 05.2023
Crew Trainer
Freddys Frozen Custard And Steakburger
Crew Kitchen Staff Member
Freddys Frozen Custard And Steakburger
F.L. Schlagle High School
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