Chametria Manuel
Mobile,AL
Summary
Dynamic and results-oriented professional with a proven track record in food preparation and customer service, exemplified during tenure at McDonald’s. Excelled in managing high-volume orders with precision, enhancing customer satisfaction significantly. Demonstrated exceptional team coordination and food safety knowledge, alongside a strong ability to adapt and learn swiftly. Renowned for outstanding time management and attention to detail.
Overview
7
7
years of professional experience
Work History
Customer Support Specialist
Home Depot
Birmingham, AL
02.2020 - 03.2021
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Line Cook
Dunkin Donuts
Mobile, AL
06.2018 - 12.2019
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked food temperature regularly to verify proper cooking and safety.
Line Cook
McDonald’s
Mobile, AL
11.2023 - 01.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Murphy High School
Mobile, AL05.2018
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Food preparation
- Food safety knowledge
- Team coordination
- Line management
- Workload management
Timeline
Line Cook
McDonald’s
11.2023 - 01.2025
Customer Support Specialist
Home Depot
02.2020 - 03.2021
Line Cook
Dunkin Donuts
06.2018 - 12.2019
Murphy High School