Summary
Overview
Work History
Education
Skills
Educationandlicenses
References
Timeline
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CHAMICA WALKER

Haines City,FL

Summary

Certified Medical Assistant well versed in front and back office patient care. Detail-oriented and committed to maintaining highest quality control and patient care standards. Proficient in variety of software applications for EMR maintenance. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Familiar with medical terminology, laboratory protocols and testing procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure medical assistant position. Ready to help team achieve company goals. Medical Assistant skilled in collecting and processing biological specimens for laboratory testing and analysis. Strong knowledge of laboratory instrumentation, procedural calibration and quality control review, assessment, and subsequent reporting according to laboratory protocol and procedures. Energetic Nurse Aide with years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations.

Overview

12
12
years of professional experience

Work History

Patient Care Technician

BayCare
Winter Haven, FL
02.2024 - Current
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Helped create a safe environment by following infection control policies.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.

Mobile Phlebotomist

Steady and Mobile Lab
01.2022 - Current
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Used personal protective equipment correctly to protect coworkers and patients
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Centrifuged blood samples as outlined in clinical protocols
  • Packaged and shipped specimens to central lab daily
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks
  • Set up, maintained, and verified sterility of lab equipment and tools
  • Tracked collected specimens by initialing, dating, and noting times of collection
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
  • Followed established safety protocols and standards to minimize risk of infection and injury
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs

Lead Certified Nursing Assistant

Astoria Lake Wales
Winter Haven, FL
05.2023 - 02.2024
  • Observed patients' behavior and reported any changes to medical staff.
  • Monitored vital signs, such as blood pressure and pulse rate.
  • Taught new CNAs how to complete ADLs and basic support work.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Developed strong relationships with residents by providing compassionate care tailored to meet their individual needs.
  • Encouraged family members' involvement in the resident's plan of care.
  • Provided direct patient care, including bathing, dressing and feeding patients.
  • Assisted nurses in the administering of medications and treatments to patients.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Assisted in the development of individualized plans of care for each resident according to physician's orders or nursing assessment results.

MRI Tech Assistant

Radiology and Imaging Specialist
09.2021 - 01.2022
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images
  • Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process
  • Positioned patients to obtain quality MRI images
  • Prepared patients for MRI procedures and monitored their condition during the scan
  • Administered IV drugs to patients to create contrasts on scanned images
  • Operated MRI equipment, set imaging factors, and manipulated software to generate quality and accurate images
  • Utilized multiple MRI scanner models including T1-weighted, T2-weighted, and diffusion-weighted imaging
  • Interpreted MRI scans and provided detailed reports to radiologists and other physicians
  • Used fluoroscopy, mammography, and computed tomography to evaluate patients

Guardianship Assistance Program Navigator

Kids Central Inc
02.2019 - 09.2021
  • Assisted in conducting needs assessments to identify key areas of service needs
  • Developed and maintained relationships with community organizations and agencies
  • Facilitated outreach activities to build community awareness
  • Facilitated communication between clients and other service providers
  • Provided support to social service clients in navigating available resources
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs
  • Developed and implemented strategies to enhance quality of social services
  • Participated in meetings with stakeholders to discuss program objectives and strategies
  • Monitored and evaluated impact of social services on community
  • Improved clients' coping with routine life activities such as food budgeting and rental payments
  • Coordinated with local government to provide resources to clients
  • Implemented and developed programs to address poverty and inequality

Patient Care Tech

South Lake Hospital
12.2017 - 02.2019
  • Monitored vital signs before, during and after transportation
  • Reordered medication to maintain adequate supply
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages
  • Turned and repositioned patients to prevent bedsores
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress
  • Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts
  • Followed directions of licensed nurses to administer medications and treatments
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals
  • Responded to patient requests for supplies and personal comfort items such as extra blankets
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
  • Collaborated with hospital and facility staff to provide correct patient treatments

Lead Scheduling Specialist

SimonMed Imaging
10.2015 - 12.2017
  • Called patients to coordinate schedules and set appointments.
  • Answered phone calls and answered questions from potential patients.
  • Acted as first point of contact and set appointments for prospective patients
  • Documented calls and appointments using RIS
  • Established rapport with patients to ease anxiety when scheduling radiology exams
  • Received inbound calls and initiated outbound daily calls to introduce patients to services offered.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Assisted coworkers and staff members with special tasks on daily basis
  • Continually sought methods for improving daily operations, communications with patients, recordkeeping, and data entry for increased efficiency
  • Organized training sessions for new staff members related to scheduling techniques and processes used within the organization.
  • Managed personnel schedules to keep shifts properly staffed.
  • Entered information into system to update status reports.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Utilized MS Office and Excel to analyze data and create spreadsheets.

Advanced Clinical Tech

Orlando Health
11.2012 - 10.2015
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
  • Uphold laboratory protocols dictated by facility, governing agencies, or special project requirements
  • Worked with physicians and nurses in patience care excellence
  • Collaborated with healthcare providers and administrators in proper testing
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting
  • Followed safety protocols to maintain safe and secure laboratory environment
  • Utilized advanced technologies to identify and analyze complex medical samples
  • Documented and verified patient information using laboratory information system

Education

CERTIFIED MEDICAL ASSISTANT -

08.2023

CERTIFIED PHLEBOTOMIST TECH -

04.2022

CERTIFIED NURSING ASSISTANT -

01.2005

HS DIPLOMA -

05.2003

Skills

  • Dementia and Alzheimer's Knowledge
  • EHR Management
  • Medical Records Maintenance
  • Patient Confidentiality
  • Patient Support
  • Time Management
  • Patient Observation
  • Vital signs monitoring
  • Medical Laboratory Procedures
  • Professional Bedside Manner
  • Oxygen therapy
  • Catheter Care
  • Specimen Collection

Educationandlicenses

  • High School Diploma, 05/2003
  • Certified Nursing Assistant, 01/2005
  • Certified Phlebotomist Tech, 04/2022
  • Certified Medical Assistant, 08/2023

References

References available upon request.

Timeline

Patient Care Technician

BayCare
02.2024 - Current

Lead Certified Nursing Assistant

Astoria Lake Wales
05.2023 - 02.2024

Mobile Phlebotomist

Steady and Mobile Lab
01.2022 - Current

MRI Tech Assistant

Radiology and Imaging Specialist
09.2021 - 01.2022

Guardianship Assistance Program Navigator

Kids Central Inc
02.2019 - 09.2021

Patient Care Tech

South Lake Hospital
12.2017 - 02.2019

Lead Scheduling Specialist

SimonMed Imaging
10.2015 - 12.2017

Advanced Clinical Tech

Orlando Health
11.2012 - 10.2015

CERTIFIED MEDICAL ASSISTANT -

CERTIFIED PHLEBOTOMIST TECH -

CERTIFIED NURSING ASSISTANT -

HS DIPLOMA -

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CHAMICA WALKER