Chamijah Wright

- Conduct thorough data analysis to identify trends and patterns in payment behaviors, enhancing recovery strategies by 20%.

- Manage extensive records while applying due diligence to ensure compliance with billing practices and risk management protocols.

- Collaborate with cross-functional teams to develop reports that inform strategic decisions, improving collections efficiency.

- Analyzed and evaluated auto claim data to determine approval of claims, achieving a 95% accuracy rate.

- Utilized troubleshooting skills to resolve client inquiries and disputes regarding claim processing, improving customer satisfaction scores.

- Maintained comprehensive records of claims to facilitate audits, optimizing the claims management process.

- Performed detailed competitive analysis to inform product placement strategies, leading to a 15% increase in sales.

- Developed a keen understanding of customer segmentation, enhancing targeted marketing efforts based on data insights.

- Collaborated with team members to optimize inventory management through data-driven sales forecasts.

- Diagnosed and resolved customer technical issues efficiently, utilizing strong analytical and problem-solving skills.

- Implemented a tracking system for troubleshooting cases, significantly reducing recurrence of similar issues.

- Assisted in the installation of applications, enhancing user experience and retention.