Chamondia Moten
Colquitt,United States
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through {3] years of performance. Skilled at conducting interviews and following policy and procedures. Implementing leadership skills with expertise in streamlining workflow to optimize personnel strengths to assist families in help with support in finding quality rated providers based of their needs and circumstances.
Overview
4
4
years of professional experience
Work History
Scholarship Admin Specialist
Department Of Early Care And Learning
08.2023 - Current
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Handled incoming and outgoing mail.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained and optimized manager's calendar and scheduled 50 to 100 appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Answered phone calls and responded to inquiries from family support and other external contacts.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- 3 years experience in home base work environment.
Economic Support Spec 1
Department Of Family And Children Services
04.2021 - 08.2023
- Effective workflow management department of family and children
- Verifies and documents client information which is required by county, state and federal regulations
- Conducts interactive interviews and investigates applicants and customers to determined eligibility for use of social programs and agency resources such as Food Stamps and Medicaid
- Maintain caseload of 50-80 cases weekly
- Entering data into SUCCESS/GATEWAT system (client demographics, income, expenses)
- Refers suspected cases to fraud investigators
- Perform case management under well-defined procedures of Department of Health and Family
- Adherence to high customer service standards.
Certified Nursing Assistant
Miller County Nursing Home
09.2019 - 04.2021
- Actively helped residency achieve assistance with completing activities of everyday living bases of their need of assistance
- Accurately Documented intake, output and any range of motion completed per 10 clients
- Followed proper chain of command to perform routines and scheduled meetings with family members
- Rewarded for being top recruiter for company brining in Certified Nursing Assistant and Nurses.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Education
High School Diploma -
Miller County High School
Colquitt, GA06.2010
Skills
- Excellent written communication
- Outstanding work ethics
- Family advocacy
- Organization and Time Management
- Policy and procedure modification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Scholarship Admin Specialist
Department Of Early Care And Learning
08.2023 - Current
Economic Support Spec 1
Department Of Family And Children Services
04.2021 - 08.2023
Certified Nursing Assistant
Miller County Nursing Home
09.2019 - 04.2021
High School Diploma -
Miller County High School
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