Chana Foley
Worcester,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Executive
Aramark Refreshments
Billerica, MA
11.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Operations Manager
Sodexo USA
Framingham, MA
08.2021 - 07.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Restaurant Operations Manager
Commonwealth Hospitality
Boston, MA
08.2014 - 11.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Assistant Food and Beverage Director
Marriott
Quincy, MA
11.2019 - 07.2021
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
Business Management
Bunker Hill Community College
09.2012
Skills
- Hiring and Onboarding
- Records Organization and Management
- Sales Tracking
- Microsoft Project
- Staff Training
- Microsoft Office
Certification
ServeSafe
AllerTrain
Timeline
Account Executive
Aramark Refreshments
11.2023 - Current
Operations Manager
Sodexo USA
08.2021 - 07.2023
Assistant Food and Beverage Director
Marriott
11.2019 - 07.2021
Restaurant Operations Manager
Commonwealth Hospitality
08.2014 - 11.2021
Business Management
Bunker Hill Community College