Summary
Overview
Work History
Education
Skills
Timeline
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Chana Mermelstein

Union,NJ

Summary

Dynamic operations manager with a proven track record at Highjump Trampoline, excelling in client relations and strategic planning. Enhanced inventory management processes, ensuring optimal stock levels and client satisfaction. Strong problem-solving and interpersonal communication skills fostered lasting partnerships, driving profitability and operational efficiency.

Overview

4
4
years of professional experience

Work History

Manager of Operations

Highjump Trampoline
02.2025 - Current


  • Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
  • Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
  • Organized and updated databases, records and other information resources.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.

Secretary

Mercaz Torah U'tefilla
01.2022 - 04.2024
  • Responded to inquiries via phone and email, providing timely information and support to clients and staff.
  • Maintained office supplies inventory, implementing reordering processes to prevent shortages.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.

Education

Bnos Yisroel
Monsey, NY

Skills

  • Highly Motivated
  • Fast Learner
  • Problem-solving
  • Time management
  • Interpersonal communication
  • Client relationships
  • Detail Oriented

Timeline

Manager of Operations

Highjump Trampoline
02.2025 - Current

Secretary

Mercaz Torah U'tefilla
01.2022 - 04.2024

Bnos Yisroel

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Chana Mermelstein