Summary
Overview
Work History
Skills
Certification
Timeline
Generic

CHANAKYA REDDY

Dallas,TX

Summary

As a Salesforce Certified Professional with 10 years of IT experience, I expertise in Salesforce.com and Force.com. During this time, I have focused on configuration, customization, integration, communities, and lightning migration from classic to lightning. I also have extensive experience in developing lightning components using the lightning design system. In addition to my Salesforce experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SR Salesforce Lightning Developer

Bankers Healthcare Group
11.2020 - Current
  • Worked on Sales and Service Cloud
  • Worked on Omni studio by creating Flex Cards, Data raptors and Integration procedures
  • Worked on creating multiple LWC components and Aura Components along with enhancements to existing application
  • Gained experience in fixing the governor limits faced in the environments by rewriting some existing apex classes and triggers
  • Gained competence in implementation of Record triggered flows by removing existing triggers and replicating the same functionalities
  • Presented a POC on Chat Bots by suggesting them to add it to the existing application for the internal user communication
  • Worked on Profiles, Roles and Permission sets by re designing them to minimize the count
  • Worked on Deployments using Devops Azure
  • Also worked on MuleSoft for Data mapping between legacy systems and salesforce application
  • Worked on Rest API services by integrating services with third party applications
  • Gained knowledge on platform events integrating with Azure service bus.

Salesforce Lightning Developer

Blackbaud
11.2019 - 10.2020
  • Created Custom Objects and fields for transactional and contractual information
  • Experience with custom application development in Force.com, utilizing LWC and Aura Components/Framework
  • Performed the role of SFDC Developer, Lightning Developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation
  • Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash
  • Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using Apttus CPQ within the exclusively developed framework
  • Create journeys and implement marketing campaigns using marketing cloud tools like Journey Builder, Email Studio, and Automation Studio
  • Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud
  • Migrated the emails from the old platform to Salesforce marketing cloud platform
  • Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steel brick CRM
  • Integrated Einstein AI with Salesforce's Marketing Cloud to create personalized email campaigns based on customer behavior data Performing data cleansing and data enrichment using Data cloud tools
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic Developed a chatbot using Einstein AI to improve customer service response times by 50% Developed multiple number of Lightning web components (LWC) regarding service case console page
  • Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better
  • Proficient in utilizing Salesforce Data Cloud to gather, analyze, and interpret customer data
  • Collaborated with development teams to automate the build and deployment processes using Copado
  • Executed Workbench and Data loader to verify Product/Pricing staging data in SFDC/CPQ

Sr Salesforce Developer

US Airforce
12.2018 - 10.2019
  • Develop Apex triggers, apex classes, batch apex and schedule apex to automate the business processes
  • Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queue able apex and scheduling jobs using apex scheduler
  • Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing
  • Executed different kinds of asynchronous processes by using Platform Events, Future Methods, Batch Apex and Schedule Apex
  • Worked on Platform Events to connect business processes in Salesforce and external sources through the exchange of real-time event data
  • Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Web Components for small set of users within the organization
  • Created multiple Lightning Web Components added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features
  • Replaced all the JavaScript buttons with Quick Actions or Lightning Web Components in Lightning
  • Involved on creating lightning Pages inside Lightning Community Builder
  • Configured Jitterbit's monitoring dashboards and reports to provide visibility into integration performance and usage
  • Collaborated with compliance teams to ensure that the use of DocuSign within Salesforce adhered to legal and regulatory requirements
  • Configured DocuSign's reporting and analytics features to track document signing metrics and identify areas for improvement
  • Created Communities and enabled Users and also Profiles and Access Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects
  • Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.

Salesforce Administrator/Developer

Greyhound
04.2016 - 11.2018
  • Designed and developed Apex Classes, Controller Classes, Controller Extensions and Apex triggers for various functional needs in the application
  • Extensively used tools such Informatica for integration of data with legacy ERP system
  • Extensively worked on the Visual force pages and AURA
  • Worked on Service Console Lightning application which contains multiple number of AURA components Created OAuth 2.0 security for REST API's by incorporating the current SOAP authentication mechanism
  • Developed message flows and message sets to handle EDI Transaction sets
  • Involved in building Lightning components and process builder
  • Designed workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic
  • Designed, and developed the custom objects, record types, formula fields, validation rules, page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities
  • Experience in data migration and integration using data loader
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects
  • Developed multiple number of AURA regarding service case console page
  • Worked on advanced JavaScript and HTML elements for developing the AURA components
  • Hands on experience in Administration setup like manage Users, Security Controls and Data Management on sales cloud
  • Worked on different SFDC implementations like Sales Cloud, Service Cloud, Marketing Cloud, Chatter and App-Exchange applications
  • Actively develop and improve JIRA skill set by keeping aware of JIRA industry
  • Created Branches, Labels and performed Merges in Stash and GIT
  • Configured the GitHub repositories and created the user level access to the project repositories Create storyboard of backlog items in Agile and develop item according to business needs.

Salesforce Developer / Admin

Mayo Clinic
12.2014 - 03.2016
  • Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new Provided development, implementation, and updating focusing on Sales cloud and Service cloud
  • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages
  • Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow Approvals
  • Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings
  • Worked with Pervasive Data integrator for Comprehensive Data Integration
  • Deployed web to case and email to case as case creation channels
  • Modified the sharing model as required
  • Created and maintained custom fields and modifying Picklist values and field dependencies
  • Create several reports for different user profiles Import and export data using Data Loader Import data from excel sheets in to Leads, Accounts and Contacts using Data Loader Use Data Loader and developer workbench for insert, update and bulk import or export of data
  • Used it to read, extract and load data from comma separated values CSV) file Modified Lead Assignment Rules
  • Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support
  • Defined objects and Field Level Security for different profiles
  • Wrote an Apex Trigger on Contact for cross object field update for reporting purposes
  • Enhanced Apex Class and Visualforce Page to create a custom Related List, showing activities for selected contacts or clients
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics
  • Responsible for weekly and monthly data export, updates, and backup for the organization
  • Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Java Developer

B2B Solutions
05.2013 - 04.2014
  • Designed Java Servlets and Objects using J2EE standards
  • Designed the project by using MVC framework
  • Developed the XML Schema for the data maintenance and structures
  • Implemented EJB session beans, messaging technologies like Message Driven Bean, JMS
  • Used JSP for presentation layer, entity beans as the model to represent the persistent data and interacted with Oracle database as per MVC Architecture
  • Design Implementation of GUI using HTML, JSP, Tiles, Validator and Java Script for front-end validations
  • Involved to develop Multithreading for improving CPU time
  • Involved in coding for JUnit Test cases, ANT for building the application
  • Used the XML Parsers like SAX parser to parse the data
  • Used JDBC calls in the Enterprise Java Beans to access Oracle Database
  • Involved in Integration testing and defect fixes.

Skills

  • SalesForcecom
  • Forcecom
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • LWC
  • Lighting components
  • CPQ
  • Apttus CPQ
  • Apex Language
  • Apex Classes/Controllers
  • Apex Triggers
  • SOQL
  • SOSL
  • Visual Force Pages/ Component
  • S-Control
  • Apex Web Services
  • Partner WSDL & Enterprise WSDL
  • Workflow and Approvals
  • Dashboard
  • Analytic Snapshots
  • Forcecom IDE (Eclipse)
  • AJAX Tool Kit
  • Forcecom API tools (Data Loader)
  • Forcecom Explorer
  • Forcecom Platform
  • Data Loader
  • Salesforce-to-Salesforce
  • Apex- Explorer
  • Informatics
  • Apex
  • C/C
  • Java
  • J2EE
  • HTML
  • XML
  • CSS
  • SQL Server 2008
  • Oracle
  • MySQL
  • JSP
  • JavaScript
  • WSDL
  • SOAP
  • MS Office
  • Adobe Photoshop
  • MS Excel
  • Silverlight
  • Eclipse IDE
  • IBM WebSphere 4x/5x
  • Apache Web Server
  • Tomcat 6x
  • UNIX
  • Windows (NT/2000/XP/Vista/7)

Certification

  • Certified by Salesforce Administrator
  • Certified by Salesforce Platform Developer-1

Timeline

SR Salesforce Lightning Developer

Bankers Healthcare Group
11.2020 - Current

Salesforce Lightning Developer

Blackbaud
11.2019 - 10.2020

Sr Salesforce Developer

US Airforce
12.2018 - 10.2019

Salesforce Administrator/Developer

Greyhound
04.2016 - 11.2018

Salesforce Developer / Admin

Mayo Clinic
12.2014 - 03.2016

Java Developer

B2B Solutions
05.2013 - 04.2014
  • Certified by Salesforce Administrator
  • Certified by Salesforce Platform Developer-1

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CHANAKYA REDDY