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• Supervising Dealers and Staff: Manage and direct table game dealers, ensuring adherence to policies and maintaining high standards of conduct.
• Customer Service: Interact with patrons, assisting with game-related questions, resolving complaints, and ensuring a positive guest experience.
• Managing Cash and Chips: Oversee the handling of chips and cash, ensuring accuracy in transaction.
• Reporting: Maintain records of game operations, including payouts, and ensure that all financial transactions are accurately documented.

• Instructing the Rules: Teach the rules of various casino games such as blackjack, baccarat, roulette, craps.
• Game Procedures: Demonstrate how to properly deal cards, manage chips, and handle other essential aspects of game flow.
• Correct Payouts: Ensure that new dealers understand how to calculate and make accurate payouts based on the rules of each game.
• Table Configuration: Teach how to set up and break down tables before and after games, ensuring that all chips, cards, and equipment are properly arranged and maintained.
• Monitoring Trainees: Observe the performance of new dealers during training sessions and provide feedback on areas for improvement.
• Casino Policies and Changes: Keep up to date with any changes in game rules, regulations, or casino procedures to ensure the training program is current.

Managing the Game

• Deal different table games.
• Maintain game pace and ensure smooth transitions between rounds.

Ensuring Fair Play

• Enforce the rules of the game to ensure fairness.
• Detect and prevent cheating or misconduct.

Customer Interaction

• Communicate clearly with players, explaining the rules when necessary.
• Offer a positive experience by maintaining a friendly and professional demeanor.

Handle Chips and Money

• Manage the casino chips, placing them on the table for the players and handling winnings or losses.
• Make payouts according to the game’s rules.

Monitoring the Casino Floor

• Maintain a clean and organized game area.
• Report any suspicious activity or irregularities to casino management.

• Providing customer service in a fun environment for guest
• Keeping assigned sections clean, stock bar area, take orders and deliver drinks to guest in a timely matter
• Knowledgeable on alcohol awareness

• Cash handling; chips for cash, tickets, jackpots.
• Processing transactions including, credit card, deposits.
• Cash and chip management.
• Preventing fraud, identifying counterfeit bills and chips.
• Follow reports in compliance with title 31