KELLY MUDGE
Gila River Casino
Maricopa,AZ
Work Preference
Desired Job Title
medical currierNon-Emergency Medical DriverCustomer Service RepresentativeRestaurant Team MemberLoss Prevention Officer
Minimum Desired Compensation
$55000/yr
18
Years of experience
Supported daily table-game operations in regulated casino settings.,Monitored cash transactions, chip movement, player behavior, and internal controls to flag irregular activity, review discrepancies, and protect company assets.,Coached 4+ dealers per shift, enforced state gaming rules, and kept accurate records for fills, credits, payouts, and buy-ins.
Work History
Table Games Supervisor
4 Years 11 Months- Calculated wagers accurately and maintained precise game transactions in a high-volume casino environment.
- Monitored customer behavior and managed high-limit games while following policies and procedures.
- Received recognition for outstanding performance and customer service in a fast-paced gaming setting.
- Supervised daily operations of table games, ensuring compliance with gaming regulations and company policies.
- Monitored game performance and player engagement, making adjustments to enhance guest experience.
- Implemented strategies to improve operational efficiency, resulting in streamlined processes for table games.
- Monitored chips purchases, table inventories, and player win ratios.
- Oversaw area games to maintain security and compliance.
COVID Task Force Team Inspector
4 Months- Completed 5+ inspections per shift while applying executive orders and regulatory guidelines in field.
- Observed business operations and employee or customer activity to spot possible compliance issues.
- Reported suspicious or non-compliant activity to supervisors with clear field notes and supporting details.
- Entered investigative data, captured photographs, and completed follow-up actions to support case documentation.
- Worked independently in field while maintaining professionalism and confidentiality during inspections.
- Used Microsoft Office Suite and Windows 10 to organize notes, records, and follow-up documentation.
Casino Table Games Dealer
4 Years 6 Months- Maintained strict compliance with state and federal gaming regulations, internal policies, and table procedures.
- Monitored table activity, safeguarded company assets, and reported suspicious or unusual player behavior to supervisors.
- Recorded financial and game-related transactions accurately in a highly regulated environment.
- Explained gaming rules and regulatory requirements clearly to customers during play.
- Applied strong mathematical and analytical skills to manage cash flow and resolve table-side transactions.
- Dealt various table games, ensuring compliance with casino regulations and procedures.
- Monitored gameplay to maintain a fair and enjoyable environment for all players.
- Assisted in training new dealers on game rules and operational standards.
- Handled cash transactions accurately, contributing to efficient gaming operations.
Table Games Dual Rate Dealer
2 Years 9 Months- Inspected cards and dice, corrected dealer errors, and documented employee evaluations in Reporting & Documentation.
- Observed suspicious behavior, handled player marker requests, and followed regulatory procedures during table play.
- Trained new dealers through Southwestern Community College and supported table-game readiness.
Casino Table Games Dealer
3 Years 9 Months- Calculated wagers accurately and maintained precise game transactions in a high-volume casino environment.
- Monitored customer behavior and managed high-limit games while following policies and procedures.
- Received recognition for outstanding performance and customer service in a fast-paced gaming setting.
Education
Office Administration - Office Administration
Skills
Microsoft Office Suite (Word
Outlook
OneNote)
Windows 10
Data Entry
Reporting & Documentation
Regulatory Compliance
Suspicious Activity Monitoring
Transaction Monitoring
Microsoft Office Suite
Record Keeping
Anti-Money Laundering
Know Your Customer
Timeline
Table Games Supervisor
Gila River Casino
10.2021 - 09.2026Read More
COVID Task Force Team Inspector
Department of Health and Human Services
08.2020 - 12.2020Read More
Casino Table Games Dealer
Twin River Casino Hotel
08.2015 - 02.2020Read More
Table Games Dual Rate Dealer
Harrahs Cherokee Casino and Resort
09.2012 - 06.2015Read More
Casino Table Games Dealer
Seminole Hard Rock Casino & Hotel
11.2008 - 08.2012Read More
New Horizons Learning Solutions
Office Administration from Office Administration
Read More