Summary
Overview
Work History
Education
Skills
Timeline

Chance Fountaine

West Valley City,Utah

Summary

Dynamic professional with a proven track record in customer service and e-commerce, honed at Walmart and Domino's Pizza. Excelled in enhancing customer satisfaction and streamlining online order processes, demonstrating exceptional attention to detail and empathy. Skilled in inventory management and customer service, achieving high satisfaction ratings through efficient, friendly support.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
03.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Assistant Manager

Domino's Pizza
11.2023 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

Paradigm High School, South Jordan, UT

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Vehicle upkeep
  • E-commerce
  • Hospitality and accommodation
  • Customer service
  • Attention to detail
  • Prioritizing orders
  • Online order processing
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Flexible schedule
  • Physical stamina

Timeline

Online Personal Shopper - Walmart
03.2024 - Current
Assistant Manager - Domino's Pizza
11.2023 - 01.2024
Paradigm High School - ,

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Chance Fountaine