Chance Gardner
Meriden,KS
Summary
Results-driven Account Manager with expertise in account oversight, strategic planning, and client relations. Proven ability to enhance customer satisfaction and drive sales growth through tailored marketing strategies.
Overview
15
15
years of professional experience
Work History
Account Manager
Keurig Dr Pepper
Topeka, Kansas
01.2025 - Current
- Managed accounts to ensure satisfaction across diverse customer segments.
- Developed and executed tailored marketing strategies to enhance product visibility and sales growth.
- Collaborated with cross-functional teams to streamline communication and improve service delivery processes.
- Analyzed market trends to identify opportunities for account expansion and increased profitability.
Merchandising Supervisor
Keurig Dr Pepper
Topeka, KS
06.2021 - 05.2024
- Supervised daily merchandising operations to optimize product placement and visibility.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Collaborated with cross-functional teams to develop promotional displays that increased customer engagement.
- Trained and mentored team members on best practices for inventory management and product display.
- Conducted regular store visits to ensure adherence to merchandising standards and brand guidelines.
- Managed vendor relationships to secure optimal product assortment and promotional support for key events.
Account Manager
Keurig Dr Pepper
Topeka, KS
05.2019 - 06.2021
Merchandising Team Lead
Keurig Dr Pepper
Topeka, KS
01.2016 - 05.2019
- Oversaw merchandising strategies to enhance product visibility and brand consistency.
- Led team in executing promotional displays, ensuring alignment with marketing initiatives.
- Trained and mentored staff on best practices for inventory management and visual merchandising.
- Analyzed sales data to optimize product placement and drive category performance.
Merchandiser
Keurig Dr Pepper
Topeka, KS
12.2014 - 01.2016
- Optimized product placement to enhance visibility and drive consumer engagement.
- Analyzed sales data to inform inventory management and improve stock levels.
- Collaborated with cross-functional teams to execute promotional displays effectively.
- Trained merchandisers on best practices for product presentation and display techniques.
Customer Service Representative
Dillons
Topeka, KS
01.2013 - 01.2015
- Resolved customer inquiries and complaints, ensuring high satisfaction through effective communication.
- Assisted in training new team members on customer service protocols and system navigation.
- Monitored inventory levels and coordinated with management to maintain stock availability.
- Utilized point-of-sale systems for processing transactions accurately and efficiently.
Merchandiser
Coca-Cola
Topeka, KS
12.2013 - 11.2014
- Managed product placements to enhance visibility and drive sales growth.
- Analyzed inventory levels to ensure optimal stock availability across retail locations.
- Collaborated with sales teams to develop effective merchandising strategies and promotions.
- Trained new staff on merchandising standards and best practices for product display.
Front End Courtesy Clerk Lead
Dillons
Topeka, KS
12.2011 - 12.2012
- Trained new staff on store policies, procedures, and customer service protocols.
- Implemented strategies to streamline checkout processes, reducing wait times for customers.
- Enhanced customer satisfaction by efficiently bagging groceries and offering assistance with loading items into vehicles.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
Courtesy Clerk
Dillons
Topeka, KS
12.2010 - 12.2012
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas and store displays.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer service experience.
Education
High School Diploma -
Jefferson West
Meriden, KSSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Account oversight
Timeline
Account Manager
Keurig Dr Pepper
01.2025 - Current
Merchandising Supervisor
Keurig Dr Pepper
06.2021 - 05.2024
Account Manager
Keurig Dr Pepper
05.2019 - 06.2021
Merchandising Team Lead
Keurig Dr Pepper
01.2016 - 05.2019
Merchandiser
Keurig Dr Pepper
12.2014 - 01.2016
Merchandiser
Coca-Cola
12.2013 - 11.2014
Customer Service Representative
Dillons
01.2013 - 01.2015
Front End Courtesy Clerk Lead
Dillons
12.2011 - 12.2012
Courtesy Clerk
Dillons
12.2010 - 12.2012
High School Diploma -
Jefferson West