CHANCE HILL
Dallas,TX
Summary
Proven leader with experience at CVS, and Tomb Thumb. Adept in Business Development and Staff Management. Excelled in boosting sales and enhancing team productivity through strategic planning and continuous improvement. Skilled in inventory management and conflict resolution, consistently achieving customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Front End Supervisor
tom thumb
Dallas, Texas
08.2024 - 12.2024
- Demonstrated ability to lead a team of front-end developers, providing training and guidance on best practices for coding and design.
- Performed work activities of subordinates, such as cleaning, and organizing shelves and displays and selling merchandise.
- Assigned employees to specific duties.
- Developed methods and procedures to increase sales, expand markets, and promote business.
- Reviewed inventory to check quality and quantity and meet established standards and specifications.
- Formulated pricing policies for merchandise, accorded to profitability requirements.
- Received payment by cash, credit cards, or automatic debits.
- Cleaned and sanitized workstations and equipment following regulatory rules and procedures.
- Greeted customers entering store, responding promptly to needs.
Shift Supervisor
CVS Pharmacy
Frisco
06.2022 - 08.2024
- Identified the needs of customers promptly and efficiently.
- Assigned tasks to employees, and monitored productivity, performance, and task completion.
- Educated customers about offerings, promotions, and pricing to boost sales.
- Handled escalated customer concerns and emergencies in the absence of a manager or supervisor.
- Supervised and led employees to maintain productivity and customer service levels.
Pharmacy Technician
CVS Pharmacy
Frisco
06.2022 - 08.2024
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Verified prescriptions and drug labels, documents and packages.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
Education
Some College (No Degree) - Buisness
Nctc
TXSkills
- Inventory Control
- Customer-Oriented
- Safety reviews
- Conflict resolution techniques
- Production Management
- Sales monitoring
- Cash handling ability
- Staff Management
- Negotiation
- Continuous Improvement
- Business Administration
- Training and mentoring
- Strategic Planning
- Business Development
- Inventory Management
- Project Management
Timeline
Front End Supervisor
tom thumb
08.2024 - 12.2024
Shift Supervisor
CVS Pharmacy
06.2022 - 08.2024
Pharmacy Technician
CVS Pharmacy
06.2022 - 08.2024
Some College (No Degree) - Buisness
Nctc