Chance Holton
Berwick,ME
Summary
Professional with significant expertise in team leadership and operational management. Skilled in conflict resolution, process optimization, and strategic planning. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor Customer Service
United States Postal Service
06.2016 - Current
- Oversaw daily operations of the office, ensuring smooth workflow and timely completion of tasks and deliveries.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions to postal customers.
- Enhanced communication within the team by holding regular (huddles) and encouraging open dialogue among all members.
Education
No Degree - Business Management
YCCC
Wells, MEHigh School Diploma -
Marshwood High School
South Berwick, ME06-2007
Skills
- Customer service
- Employee motivation
- Decision-making
- Goal oriented
- Conflict resolution
- Training and mentoring
- Staff management
Timeline
Supervisor Customer Service
United States Postal Service
06.2016 - Current
No Degree - Business Management
YCCC
High School Diploma -
Marshwood High School
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