Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chance Roddy

Copperas Cove,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Store Manager in Training

CVS Pharmacy
09.2021 - Current
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Realtor

Sterling & Associates
07.2021 - 10.2022
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Overnight Stocker

Walmart
01.2021 - 07.2021
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

ATM Field Service Technician

NCR
12.2019 - 01.2021
  • Assisted customers with technical support inquiries.
  • Diagnosed and resolved malfunctions in computers, office machines and automated teller machines.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Replaced defective components and parts on malfunctioning computers and office machines.

Spray Technician

NXNW
05.2019 - 12.2019
  • Used proper PPE and safety protocols for personal health and safety of other staff.
  • Cleaned and prepared equipment necessary for projects.
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
  • Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
  • Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
  • Inspected vehicles and equipment and performed minor repair work to maintain optimal functionality and longevity.

Food Preparation Worker

Mighty Fine Burgers
12.2016 - 05.2019
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Trained new staff on food preparation and safety procedures.

Education

High School Diploma -

Rouse High School
Leander, TX
06.2017

Skills

  • Continuous Improvement Process
  • Inventory Tracking and Management
  • Special Promotions Planning
  • Price Structuring
  • Sales Goal Achievement
  • Operations Oversight
  • Strategic Decision-Making
  • Inventory Merchandising
  • Manager Coaching and Training
  • Disciplined Leadership

Timeline

Store Manager in Training

CVS Pharmacy
09.2021 - Current

Realtor

Sterling & Associates
07.2021 - 10.2022

Overnight Stocker

Walmart
01.2021 - 07.2021

ATM Field Service Technician

NCR
12.2019 - 01.2021

Spray Technician

NXNW
05.2019 - 12.2019

Food Preparation Worker

Mighty Fine Burgers
12.2016 - 05.2019

High School Diploma -

Rouse High School

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Chance Roddy