Chance Steele
Hammond,IN
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart
Merrillville, IN
01.2020 - 12.2024
- Oversaw training and development programs to enhance team skills and knowledge.
- Maintained positive working relationship with fellow staff and management.
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured compliance with company policies and procedures throughout the team.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Set specific goals for projects to measure progress and evaluate end results.
Crew Member
Dunkin' Donuts
Chesterton, IN
02.2018 - 07.2020
- Drove team success by quickly completing assigned tasks.
- Interacted pleasantly with guests to deliver quality customer service.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Educated customers on menu items, product ingredients and nutritional values.
Education
High School Diploma -
Chesterton High School
Chesterton, INSkills
- Work assignment delegation
- Performance monitoring
- Risk management
- Client communication
- Budget management
- Customer service
- New hire training
- Team building
- Product knowledge
- Sales expertise
- Account management
- Shipping, receiving, and warehousing
Timeline
Team Lead
Walmart
01.2020 - 12.2024
Crew Member
Dunkin' Donuts
02.2018 - 07.2020
High School Diploma -
Chesterton High School
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