BRANDON CASTLE
Team Lead
Folsom,CA
Summary
Accomplished athlete with a proven track record of leadership in training and management roles. Consistently recognized for exceptional performance and ability to motivate teams. Expertise in developing training programs that enhance skills and drive results. Strong commitment to fostering a positive and productive environment for athletes and staff.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Team Lead
Sas Sales Merchandising
2025 - Current
- Led team to execute merchandising strategies effectively across multiple retail locations.
- Coordinated training programs to enhance team skills and product knowledge.
- Analyzed sales data to identify trends, driving informed inventory decisions.
- Ensured compliance with company standards through regular audits and evaluations.
- Implemented new merchandising displays, optimizing product visibility and customer engagement.
- Mentored junior staff, fostering professional growth and development within the team.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
Communication
Scc
Scottsdale, AZSkills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Performance monitoring
Performance improvement
Quality control
Workplace safety
Complaint resolution
Process improvement
Operations management
Production monitoring
Employee evaluation
Diversity and inclusion
Product management
Regulatory compliance
Key performance indicators
Relationship building
Talent acquisition
Corporate social responsibility
Invoice verification
Deadline management
Employee training
Task delegation
Strategic planning
Workflow management
Project management
Risk management
Change management
Loss prevention
Employee engagement
Work assignment delegation
Problem-solving
Teamwork and collaboration
Team supervision
Team motivation
Staff training
People management
Work Planning and Prioritization
Analytical thinking
Daily workflow improvement
Staff education and training
Goal setting
Mentoring
Complex Problem-solving
Quality improvement
Issue resolution
Work planning
Flexible schedule
Cash handling
Coaching
Overseeing daily activities
Client service
Giving constructive feedback
Documentation and reporting
Evaluating employee work
Team Check-ins
Safety
Client support
Team building
Expectation setting
SMART goals
Sales expertise
Service level agreements
Overtime management
Verbal and written communication
Team assessment
Leadership
Excellent communication
Multitasking
Customer service
Active listening
Multitasking Abilities
Steps
False, False, False, False, 0, 0, 0, 0, 0, 0
Filing Status
False, False, False, False, False
Certification
Food and alcohol safety
Timeline
Team Lead
Sas Sales Merchandising
2025 - Current
Communication
Scc