Chance Thompson
Dynamic Shift Manager at Sonic Drive-in with a strong focus on customer service and leadership. Successfully trained new employees and optimized team performance, enhancing operational efficiency. Proficient in cash handling and quick decision-making, ensuring smooth operations and high customer satisfaction during peak hours.
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Work History
Shift Manager
1 Year 1 Month- Supervises daily store operations to ensure efficient service and customer satisfaction.
- Coordinates team shifts and assignments to optimize workflow during peak hours.
- Trains and educates new employees on operational procedures and safety protocols.
Education
High School Diploma
Currently enrolled with Greenbrier high school taking the Cybersecurity pathway with multiple completed courses
- Relevant Coursework: Intro to Business Technologies/ Intro to Cybersecurity/ Into to Hardware [Completed] Advanced Cyber security, AP Cybersecurity [In-Progress]
- Dual Enrolled with Georgia Military College
- Extracurricular Activities: Leading member of GHS Football Cyber Support team [2024-Present]
Skills
Certification
TestOut/CompTIA PC Pro Certified [2024]
CompTIA Network + [2025]
ServSafe Manager [2026]
CompTIA Security Pro [In-Progress]