Chance Zapotoczny
Wilkins Township,PA
Summary
Dedicated delivery driver with a strong commitment to customer satisfaction and punctuality. Proven ability to navigate local routes efficiently while maintaining vehicle safety and cleanliness.
Detail-oriented shift supervisor skilled in training teams and managing store operations. Known for fostering a positive work environment and ensuring adherence to policies, resulting in improved service efficiency and customer satisfaction.
Adaptable professional with a diverse background in customer service roles. Recognized for strong teamwork and collaboration skills, contributing to enhanced customer experiences and operational success across various settings.
Dependable for anything with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
North Versailles, PA
11.2025 - Current
- Delivered packages efficiently, ensuring on-time arrivals and customer satisfaction.
- Navigated local routes effectively, adapting to traffic conditions and optimizing delivery times.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated with dispatch for real-time updates on delivery progress and challenges.
Shift Supervisor
Rite Aid
Wilkins-Township, PA
08.2024 - 06.2025
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained new employees on customer service standards and operational protocols.
- Managed inventory levels, performing regular stock checks and replenishment.
- Assisted in scheduling shifts and coordinating staff assignments for optimal coverage.
Cashier
Buffalo Wild Wings
Wilkins-Township, PA
12.2023 - 06.2024
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with menu selections and special requests, enhancing dining experience.
- Maintained cleanliness and organization of cash register area to ensure operational efficiency.
- Collaborated with team members to manage peak service times effectively, improving service speed.
Sales Associate
Hibbetts Sports
Morgantown, WV
08.2021 - 08.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained accurate inventory levels, ensuring product availability for customers.
- Processed sales transactions efficiently, minimizing wait times at checkout.
Education
Bachelor of Science - Business Administration And Management
Carlow University
Pittsburgh, PA05-2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Honest
- On Time
Timeline
Delivery Driver
Amazon
11.2025 - Current
Shift Supervisor
Rite Aid
08.2024 - 06.2025
Cashier
Buffalo Wild Wings
12.2023 - 06.2024
Sales Associate
Hibbetts Sports
08.2021 - 08.2023
Bachelor of Science - Business Administration And Management
Carlow University