Summary
Overview
Work History
Education
Skills
Timeline
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Chance Crosslin

Rohnert Park,CA

Summary

Hospitality-focused professional with experience in Napa County guest services and a background in wine business studies at Sonoma State University. Skilled in delivering high-quality customer experiences, building client relationships, and working in fast-paced, service-driven environments. Passionate about wine and eager to develop expertise in tasting room operations, sales, and guest engagement.

Overview

4
4
years of professional experience

Work History

Lead Valet Attendant

Gilmore Valet Service
Napa, CA
02.2023 - Current
  • Coordinated with front desk staff to ensure smooth guest arrivals and departures, often working with guest lists.
  • Developed strong relationships with repeat customers through great service and personalized interactions.
  • Trained and mentored new attendants, helping in skill development and adherence to safety protocols.

Server

Pono: Capitola Kitchen and Tap
Capitola, CA
05.2023 - 05.2024
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed order processing and delivery, maintaining accuracy and efficiency during peak hours.
  • Trained new bussers on menu items, service standards, and the ins and outs of the resturant.

Masonry Assistant

Jeff Watts Masonry
Santa Cruz, CA
08.2022 - 05.2024
  • Operated masonry tools and equipment, maintaining efficient work practices on-site.
  • Supported the installation of various masonry materials, contributing to successful completion of residential and commercial projects.
  • Maintained clean and organized work environment to enhance opperations.

Education

BBA - Wine Business Strategies & Marketing

Sonoma State University
Rohnert Park, CA
05.2027

High School Diploma -

Soquel High School
Soquel
05.2023

Skills

  • Flexibility
  • Customer service
  • Multitasking and organization
  • Tactfulness
  • Strong work ethic
  • Safe food handling

Timeline

Server

Pono: Capitola Kitchen and Tap
05.2023 - 05.2024

Lead Valet Attendant

Gilmore Valet Service
02.2023 - Current

Masonry Assistant

Jeff Watts Masonry
08.2022 - 05.2024

BBA - Wine Business Strategies & Marketing

Sonoma State University

High School Diploma -

Soquel High School