Chanda Ahern
Grand Ledge,MI
Overview
6
6
years of professional experience
Work History
Risk Management Specialist
Kent County
Grand Rapids, MI
07.2024 - Current
- Conduct systems-level risk assessments to improve public health service delivery
- Collaborate with interdepartmental stakeholders to support policy compliance and crisis response
- Analyze healthcare service data to inform strategic planning and regulatory reporting
- Provide training and communication on health and safety protocols
- Review contracts and operational procedures to ensure alignment with public health objectives
Accounting Clerk
Kent County
Grand Rapids, MI
07.2021 - 07.2024
- Maintained financial records and performed account reconciliation for county departments
- Evaluated and analyzed revenue trends to support annual forecasting and reporting
- Ensured timely processing of accounts payable/receivable to maintain program integrity
- Supported grant compliance through financial tracking and reporting
Maternal Infant Health Practicum Researcher
Kent County
Grand Rapids, MI
11.2022 - 06.2023
- Conducted in-depth research and evaluation on maternal and infant health outcomes within the MIHP program
- Analyzed WIC-related data trends and developed reports to inform program improvements
- Collaborated with public health leaders to optimize data collection tools and outcome tracking
- Supported program evaluation and improvement strategies using health equity frameworks
Billing Specialist
NxGenMDx - Financial
Grand Rapids, MI
07.2020 - 07.2021
- Managed billing and claims processing for healthcare clients with emphasis on Medicaid/Medicare accuracy
- Investigated financial discrepancies and resolved client account issues
- Maintained detailed documentation for audits and compliance
Assistant Communications Specialist
Michigan Community Service Commission - State of Michigan
Lansing, MI
12.2018 - 09.2019
- Created content and managed communications for the Governor’s Service Awards
- Developed newsletters, biographies, and social media content for program awareness
- Coordinated with state agencies for documentation and event logistics
Education
Bachelor of Science - Public Health
Saginaw Valley State University
Saginaw, MI06.2024
Bachelor of Arts - Public Relations & Journalism
Central Michigan University
Mount Pleasant, MI05.2018
Skills
- Program Coordination & Evaluation
- Data Analysis & Health Reporting
- Regulatory Compliance & Risk Mitigation
- Communication & Stakeholder Engagement
- Public Health Research & Maternal-Child Health
- Time Management & Problem Solving
- Customer Service & Cultural Competency
Timeline
Risk Management Specialist
Kent County
07.2024 - Current
Maternal Infant Health Practicum Researcher
Kent County
11.2022 - 06.2023
Accounting Clerk
Kent County
07.2021 - 07.2024
Billing Specialist
NxGenMDx - Financial
07.2020 - 07.2021
Assistant Communications Specialist
Michigan Community Service Commission - State of Michigan
12.2018 - 09.2019
Bachelor of Science - Public Health
Saginaw Valley State University
Bachelor of Arts - Public Relations & Journalism
Central Michigan University
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