Chanda Galbraith
Fresno,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Office Manager
Matthew's Quality construction
Fresno, CA
06.2010 - 05.2024
- Responded to customer inquiries via phone or email in a professional manner.
- Conducted research projects related to new product development or marketing initiatives.
- Maintained filing system for records, correspondence and other documents.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed and implemented office policies and procedures.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
Education
High School Diploma -
Woodland High School
Woodland, CA06-1995
Skills
- Contract Administration
- Expense Reporting
- Employee Supervision
- Operations Management
- Billing
- Conflict Management
- Human Resources
- Data retrieval systems
- Report Writing
Timeline
Office Manager
Matthew's Quality construction
06.2010 - 05.2024
High School Diploma -
Woodland High School
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