Chanda Grant
Canton
Summary
To obtain an administrative or office service position, which will provide the opportunity to secure a challenging position with growth potential, and also utilize my business and information system skills.
Overview
15
15
years of professional experience
Work History
Teacher
Canton Public School District
Canton, MS
08.2014 - Current
- Developed and implemented innovative lesson plans aligned with curriculum standards.
- Facilitated engaging classroom activities that promoted critical thinking and collaboration.
- Assessed student performance through regular evaluations to tailor instruction accordingly.
- Mentored new teachers, providing guidance on classroom management and instructional strategies.
Customer Service Specialist II
University Mississippi Medical Center
Clinton, MS
05.2011 - 06.2014
- Assist patients with identifying and resolving problem accounts.
- Verify and update patient insurance information as deemed necessary.
- Process debit/credit card payments and check by phone payments.
- Research escalated issues and resolved customer inquiries efficiently, enhancing overall satisfaction and service quality.
- Trained new staff on customer service protocols and best practices, boosting team performance.
- Maintain patient confidentiality professionally and in accordance to HIPAA Compliance.
Education
Specialist Ed.S - Educational Leadership And Supervision
Jackson State University
Jackson, MS05-2025
BBA - Business Administration
Jackson State University
Jackson05-1998
Specialist Ed.S - Psychometry
Jackson State University
Jackson, MS05-2021
Master of Science - Early Childhood Education
Jackson State University
Jackson, MS08-2015
Master of Arts - Secondary Education
Jackson State University
Jackson, MS05-2012
Skills
- Communication
- Relationship Building
- Critical Thinking
- Team Player
Timeline
Teacher
Canton Public School District
08.2014 - Current
Customer Service Specialist II
University Mississippi Medical Center
05.2011 - 06.2014
Specialist Ed.S - Educational Leadership And Supervision
Jackson State University
BBA - Business Administration
Jackson State University
Specialist Ed.S - Psychometry
Jackson State University
Master of Science - Early Childhood Education
Jackson State University
Master of Arts - Secondary Education
Jackson State University