Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanda Grant

Canton

Summary

To obtain an administrative or office service position, which will provide the opportunity to secure a challenging position with growth potential, and also utilize my business and information system skills.

Overview

15
15
years of professional experience

Work History

Teacher

Canton Public School District
08.2014 - Current
  • Developed and implemented innovative lesson plans aligned with curriculum standards.
  • Facilitated engaging classroom activities that promoted critical thinking and collaboration.
  • Assessed student performance through regular evaluations to tailor instruction accordingly.
  • Mentored new teachers, providing guidance on classroom management and instructional strategies.

Customer Service Specialist II

University Mississippi Medical Center
05.2011 - 06.2014
  • Assist patients with identifying and resolving problem accounts.
  • Verify and update patient insurance information as deemed necessary.
  • Process debit/credit card payments and check by phone payments.
  • Research escalated issues and resolved customer inquiries efficiently, enhancing overall satisfaction and service quality.
  • Trained new staff on customer service protocols and best practices, boosting team performance.
  • Maintain patient confidentiality professionally and in accordance to HIPAA Compliance.

Education

Specialist Ed.S - Educational Leadership And Supervision

Jackson State University
Jackson, MS
05-2025

BBA - Business Administration

Jackson State University
Jackson
05-1998

Specialist Ed.S - Psychometry

Jackson State University
Jackson, MS
05-2021

Master of Science - Early Childhood Education

Jackson State University
Jackson, MS
08-2015

Master of Arts - Secondary Education

Jackson State University
Jackson, MS
05-2012

Skills

  • Communication
  • Relationship Building
  • Critical Thinking
  • Team Player

Timeline

Teacher

Canton Public School District
08.2014 - Current

Customer Service Specialist II

University Mississippi Medical Center
05.2011 - 06.2014

Specialist Ed.S - Educational Leadership And Supervision

Jackson State University

BBA - Business Administration

Jackson State University

Specialist Ed.S - Psychometry

Jackson State University

Master of Science - Early Childhood Education

Jackson State University

Master of Arts - Secondary Education

Jackson State University