Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandace Kopsie

Crossville,TN

Summary

Dedicated Correctional Officer with extensive experience at the State of Tennessee, skilled in conflict resolution and inmate supervision. Successfully enhanced facility safety through proactive contraband detection and effective emergency response strategies, fostering a secure environment. Committed to maintaining integrity and promoting positive relationships, ensuring compliance with regulations and supporting inmate rehabilitation efforts.

Knowledgeable and eager to learn with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Clerical Correctional Officer

State of Tennessee
08.2017 - Current
  • Monitored inmate activities to ensure compliance with safety regulations and facility policies.
  • Conducted regular inspections of facilities and equipment for security and maintenance issues.
  • Assisted in managing inmate behavior through effective communication and conflict resolution techniques.
  • Documented incidents and maintained accurate logs of daily activities and observations.
  • Participated in training programs to enhance knowledge of correctional procedures and safety protocols.
  • Supported the rehabilitation efforts by facilitating access to educational resources for inmates.
  • Enforced rules and regulations consistently, contributing to a secure environment for staff and inmates.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Observed behavior of residents individually and in groups.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Enhanced staff training programs, leading to improved operational standards.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Streamlined inmate check-in and processing, increasing efficiency.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.

Correctional Officer

State of Tennessee
06.2014 - 08.2017
  • Monitored inmate behavior to ensure safety and compliance with facility regulations.
  • Conducted regular inspections of cells and common areas to identify security risks.
  • Responded promptly to incidents, utilizing conflict resolution techniques to de-escalate situations.
  • Supervised inmate activities, maintaining order during recreation and work assignments.
  • Documented daily logs detailing inmate conduct, incidents, and operational changes for review.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Streamlined inmate check-in and processing, increasing efficiency.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Improved compliance with state and federal regulations by updating and enforcing facility policies.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Observed behavior of residents individually and in groups.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Coordinated with other law enforcement personnel to exchange information.
  • Administered drug tests to inmates.
  • Responded to inquiries from inmates and other members of public.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Investigated and responded to incidents of inmate misconduct.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Documented inmate behavior and activities in logbooks.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Received and accounted for personal possessions and determined inmate work assignments.

Education

General Studies

Cumberland County High School
Crossville, TN
01-1999

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Security procedures
  • Safety
  • Stress tolerance
  • Relationship building and management
  • Facility security
  • Observation techniques
  • Central and pod control
  • Firearm operations trained
  • Search procedures
  • File and record maintenance
  • Evidence preservation
  • Records management
  • Criminal justice
  • Background investigations
  • Integrity maintenance
  • Courtroom practices
  • Product knowledge
  • Continuing education
  • Ethical standards of conduct
  • Behavioral disorders
  • Occupational hazards and safety precautions
  • Work crew management
  • Excellent problem solver
  • Contraband detection
  • Belongings inspection
  • Perimeter control
  • Strategic planning and organization
  • Radio communication
  • First aid and CPR certified
  • Tower surveillance
  • Armory and key control
  • Organizational skills
  • Problem-solving
  • Decision-making
  • Safety and security
  • Written communication
  • Excellent communication
  • Incident reporting
  • Multitasking
  • Conflict resolution
  • Task prioritization
  • Time management
  • Interpersonal communication

Timeline

Clerical Correctional Officer

State of Tennessee
08.2017 - Current

Correctional Officer

State of Tennessee
06.2014 - 08.2017

General Studies

Cumberland County High School

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Chandace Kopsie