Creative Clerk dedicated to delivering exceptional customer service across diverse industries. Contributed to efficient front-end operations through strong register management and attention to detail. Fostered collaborative relationships with team members to exceed customer expectations and resolve needs effectively.
Overview
10
10
years of professional experience
Work History
Clerk
Georgia Department of Natural Resources
Millen, GA
01.2017 - Current
Managed customer reservations for over night and day use accommodations.
Processed cash, card and check payments.
Interacted with customers to resolve reservations and sales inquiries, addressing concerns of unhappy customers.
Answered public inquiries about reservations, licenses, and applicable discounts to provide clear information.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Respond to emails and forward messages to management.
Maintained cleanliness of office space by organizing and arranging materials.
Updated customer accounts to ensure accuracy of information and enhance service quality.
Made sure that cash drawer was balanced at end of day.