Chandler Bentley
Petersburg,WV
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Mineral County 911 Center
Keyser, WV
07.2023 - 05.2025
- Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
- Dispatched appropriate personnel to respond to emergency situations.
- Received requests for non-emergency services such as tow trucks, ambulances, locksmiths. and dispatched resources accordingly.
- Maintained contact with callers until help arrived at scene.
- Documented all relevant details from each call in computer-aided dispatch system.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Monitored radio frequency for active incidents or events requiring dispatch assistance.
- Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
- Assessed caller's needs and provided support as needed during crisis situations.
- Answered incoming 911 calls and determined the nature of emergency.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Direct Support Professional
Potomac Center
Romney, WV
02.2023 - 07.2023
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervise personal hygiene and other activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported clients to doctor's appointments and errands.
Team Member
Sheetz
Keyser, WV
08.2022 - 01.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
CNA - Certified Nursing Assistant
Stonerise Healthcare
Keyser, WV
03.2022 - 05.2022
- Worked in a nursing home
- Assisted 20-30 elderly, disabled, cancer and hospice patients daily
- Took vital signs regularly
- Assisted patients with daily routines: feeding, bathing, dressing, grooming, walking and exercising
- Aided in lifting patients when necessary
- Recorded patient care
- Performed post-mortem care, if needed
- Provided for patients' physical and emotional needs
Digital shopper
Walmart
Keyser, WV
09.2021 - 03.2022
- Shop for customers, make sure order is fulfilled, assist customers, stock shelves, clean store
Caregiver
Private Caregiver
Keyser, WV
03.2021 - 09.2021
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Sales Associate
Sheetz
Keyser, WV
07.2020 - 03.2021
- Made food, cleaned store, assisted customers, stocked, cashier
CNA - Certified Nursing Assistant
Stonerise Healthcare
Keyser, WV
06.2018 - 09.2018
- Worked in a nursing home
- Assisted 20-30 disabled, cancer, elderly and hospice patients daily
- Provided for patients' physical and emotional needs
- Took vital signs regularly
- Assisted patients with daily routines: feeding, dressing, grooming, walking, bathing, exercising and
- ROM exercises
- Aided in lifting patients when necessary
- Recorded patient care
- Performed post-mortem care, if needed
CASHIER
Meagan and Carl Burns
Keyser, WV
04.2017 - 08.2017
- I was cashier, I also cleaned the store and stocked the shelves and cooler.
Education
HIGH SCHOOL DIPLOMA -
KEYSER HIGH SCHOOL
06.2018
Therapeutic Services - CNA
Mineral County Technical Center
Keyser, WV06.2018
Skills
- Microsoft Word proficiency
- Activities of daily living (ADLs)
- Vital signs monitoring
- Dementia care expertise
- Caregiving techniques
- Food safety practices
- Computer and kiosk usage
- Emergency management skills
- Stress management
- Call prioritization strategies
- CPR and first aid certification
- Information documentation skills
- Telephone etiquette
- Situation prioritization
- Public safety telecommunication
- Emergency medical dispatch (EMD) knowledge
- Time management abilities
- Attention to detail
- Active listening skills
- Multitasking capabilities
- Situational awareness proficiency
- NCIC database familiarity
- Information gathering techniques
- Documentation
Certification
April 2017 to April 2019
Basic Life Support
Timeline
911 Telecommunicator
Mineral County 911 Center
07.2023 - 05.2025
Direct Support Professional
Potomac Center
02.2023 - 07.2023
Team Member
Sheetz
08.2022 - 01.2023
CNA - Certified Nursing Assistant
Stonerise Healthcare
03.2022 - 05.2022
Digital shopper
Walmart
09.2021 - 03.2022
Caregiver
Private Caregiver
03.2021 - 09.2021
Sales Associate
Sheetz
07.2020 - 03.2021
CNA - Certified Nursing Assistant
Stonerise Healthcare
06.2018 - 09.2018
CASHIER
Meagan and Carl Burns
04.2017 - 08.2017
HIGH SCHOOL DIPLOMA -
KEYSER HIGH SCHOOL
Therapeutic Services - CNA
Mineral County Technical Center