Chandler Chase
Lakewood,CO
Summary
Dynamic retail professional with extensive experience at Fabletics, excelling in customer service and team leadership. Proven track record in enhancing store performance through strategic merchandising and effective staff training. Strong problem-solving skills and attention to detail have fostered a loyal customer base, driving repeat business and improving overall sales.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Fabletics
Denver, CO
04.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Lead
Fabletics
Denver, CO
02.2024 - 04.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Store Associate
Fabletics
05.2022 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Swim Instructor
Fort Worth Swim
Fort Worth, TX
05.2021 - 08.2021
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Sales Associate
Tylers
Fort Worth, TX
05.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Hill School of Fort Worth
Fort Worth 05.2020
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Attention to detail
- Store operations
- Employee scheduling
- Hiring and training
Languages
American Sign Language
Professional Working
Timeline
Assistant Store Manager
Fabletics
04.2024 - Current
Sales Lead
Fabletics
02.2024 - 04.2024
Store Associate
Fabletics
05.2022 - 02.2024
Swim Instructor
Fort Worth Swim
05.2021 - 08.2021
Sales Associate
Tylers
05.2020 - 08.2020
High School Diploma -
Hill School of Fort Worth