Chandler Craig
Raleigh,NC
Summary
Experienced professional with a strong background in sales, customer relations, and project management. Proven ability to build and maintain strong client relationships, manage projects efficiently, and deliver exceptional service. Skilled in understanding customer needs, offering tailored solutions, and ensuring a positive experience at every touchpoint.
Overview
4
4
years of professional experience
Work History
Project Manager
Trek Health
Raleigh, NC
01.2025 - 03.2025
- Collaborated closely with the sales team to enhance effectiveness by creating necessary tools, training, and resources for both the team and customers
- Enhanced brand visibility and online presence, driving a 300% increase in social media engagement and reach through strategic content planning and targeted campaigns
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment
- Led meetings with internal team members, consultants and contractors
Business Development Representative
Trek Health
Raleigh, NC
10.2023 - 01.2025
- Achieved the top sourced Annual Contract Value (ACV) for the team, leading in sales and revenue generation
- Worked in tandem with the Account Executive to guarantee the scheduling of high-quality meetings, achieving a show rate of over 90%
- Successfully managed and engaged with a high volume of daily leads, exceeding 100+ interactions per day, ensuring effective communication and interest nurturing
- Developed and provided key enablement content facilitating the efficient onboarding of more than 5 Business Development Representatives (BDR's), enhancing team capabilities and performance
Business Development Representative
Bonterra Tech
Austin, TX
06.2022 - 09.2023
- Actively pursued new sales leads (70+ calls a day) to generate conversations and interest with organizations operating at different stages, including small to mid-size non-profit organizations
- Served as a BDR mentor to 3 new BDR's and provided 1:1 assistance along with weekly meetings to provide insight and guidance as needed
- Achieved 102% quota attainment in Q4 of 2022, which led to an increase in goals and a 105% attainment in Q1 of 2023 along with a 115% attainment in Q2
- Successfully completed and passed Account Executive training and Demo Certification in Q3 of 2023
Sales Development Representative
Better Mortgage
Houston, TX
10.2021 - 03.2022
- Managed initial stages in the sales funnel by qualifying leads, making over 80 calls daily
- Engaged with prospects through effective communication, educating them before transitioning them seamlessly to the next point of contact
- Conducted regular follow-ups via calls or emails with existing customers, aiming to enhance their satisfaction and uncover new needs
- Exceeded monthly sales quotas consistently, surpassing 100% of targets
Registered Behavior Therapist
Action Behavior Center
Austin, TX
02.2021 - 10.2021
- Developed and implemented behavior intervention plans based on the principles of Applied Behavior Analysis for children with ASD
- Provided positive reinforcement strategies to encourage desired behaviors and reduce challenging behaviors
- Provided crisis intervention services as needed when aggressive or self-injurious behaviors occurred
- Maintained detailed documentation of session notes, including assessment results, treatment plans, and behavioral observations
Education
B.A. - Psychology
North Carolina State University
NC12-2020
Associate of Arts - Arts
Wake Technical Community College
Raleigh, NC08.2018
Skills
- Salesforce and Outreach
- Excel and Microsoft Word
- Trello Project Management
- Sales Enablement
- Customer Relationship Management
Timeline
Project Manager
Trek Health
01.2025 - 03.2025
Business Development Representative
Trek Health
10.2023 - 01.2025
Business Development Representative
Bonterra Tech
06.2022 - 09.2023
Sales Development Representative
Better Mortgage
10.2021 - 03.2022
Registered Behavior Therapist
Action Behavior Center
02.2021 - 10.2021
B.A. - Psychology
North Carolina State University
Associate of Arts - Arts
Wake Technical Community College
Similar Profiles
Lynn HuettLynn Huett
Resource Development Specialist/Trainer at Bridge Health TREK ProgramResource Development Specialist/Trainer at Bridge Health TREK Program
Ahmet Kerem BektasAhmet Kerem Bektas
Employee at Global Trek IncEmployee at Global Trek Inc
LYNETTE PARKERLYNETTE PARKER
Administrative Assistant at CT Group/Trek DevelopmentAdministrative Assistant at CT Group/Trek Development
Jacob M HernandezJacob M Hernandez
Founder & Day Trading Educator at Self EmployedFounder & Day Trading Educator at Self Employed
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger