CHANDLER GILLIAM
North Fork,CA
Summary
Results-driven professional with a strong background in revenue cycle, team development, project management, and process improvement. Excel at taking initiative and analyzing complex situations to identify areas for improvement. Demonstrated expertise in developing and implementing innovative strategies to enhance efficiency and optimize staffing levels. Proven track record of driving successful outcomes through effective collaboration, communication, and attention to detail.
Overview
13
13
years of professional experience
Work History
Revenue Cycle Analytics Manager
Equitas Health
03.2024 - Current
- Develop and implement policies and procedures to improve efficiency and compliance within the revenue cycle.
- Collaborate with cross-functional teams including finance, coding, and clinical departments to resolve billing issues and ensure accurate reimbursement.
- Analyze key performance indicators (KPIs) such as days in accounts receivable (AR), denial rates, and net collection percentages to identify areas for improvement.
- Manage relationships with external vendors such as billing companies or collection agencies, ensuring compliance with service level agreements.
- April 2026- Current: Assist CFO with reporting and strategic planning tasks while absorbing new responsibilities from previous Director.
- Complete month-end and year-end closings, keep records audit-ready and monitor timely recording of accounting transactions.
- Create and update financial reports on a frequent basis to present information to leadership teams.
- Coordinate preparation of external audit materials and external financial reporting.
- Conduct ad hoc analyses for CFO and other executives.
- Collaborate with marketing, finance, IT and operations teams to optimize processes and improve efficiency.
- Enhance team cohesion by implementing regular one-on-one meetings.
Revenue Cycle, Accounts Recievable Supervisor
METHODIST LE BONHEUR HEALTHCARE
05.2023 - 03.2024
- Oversaw accounts receivable for physician and hospital billing, ensuring timely and accurate revenue collection.
- Tracked trends with payers and resolved issues with payer provider representatives.
- Managed a team of 14-18 associates both remotely and on-site.
- Delivered thorough end-user training, facilitating seamless integration of new processes and systems.
Accounts Receivable Coordinator
VANDERBILT UNIVERSITY MEDICAL CENTER
01.2022 - 05.2023
- Acquired expertise in rural health, birthing centers, and behavioral health specialties.
- Researched, identified, and rectified unusual circumstances affecting delayed payment of accounts.
- Executed system operations using Epic.
- Developed training materials and conducted onboarding sessions for new hires.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Lead Accounts Receivable Analyst
Bridge Healthcare Partners
08.2018 - 01.2022
- Managed third-party billing processes for Gynecology practices, leveraging expertise in Waystar clearinghouse system.
- Analyzed collection report data to identify remaining debts, informing strategies for debt recovery.
- Clarified patient concerns regarding billing processes for insurance claims, enhancing patient understanding and trust.
- Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched refunds and write-offs.
Revenue Cycle, Medical Billing Supervisor
Envision Healthcare - AmSurg
02.2014 - 02.2019
- Managed billing processes for gastroenterology procedures at ambulatory surgery centers.
- Experience for NextGen EHR & Waystar clearinghouse system.
- Oversaw daily activities of 20-22 staff members responsible for verification processes at central billing office.
- Identified billing discrepancies and provided actionable feedback to reduce bad debt occurrences.
- Collaborated with physicians, coders, and other staff to ensure accuracy of patient records.
Education
Revenue Cycle Management Specialist - Revenue Cycle Management
AAPC
08.2026 - 09.2026
ASSOCIATES - General Studies
SOUTH CENTRAL TECHNICAL COLLEGE
Bowling Green, KYHIGH SCHOOL DIPLOMA -
LOGAN COUNTY HIGH SCHOOL
Russellville, KYSkills
- Revenue Cycle Management
- Epic & NextGen
- Financial Reporting
- Business Operations Management
- Team Development
- Recruiting/Human Resources
- EHR Implementation/Analyst
- Healthcare Billing
Timeline
Revenue Cycle Management Specialist - Revenue Cycle Management
AAPC
08.2026 - 09.2026
Revenue Cycle Analytics Manager
Equitas Health
03.2024 - Current
Revenue Cycle, Accounts Recievable Supervisor
METHODIST LE BONHEUR HEALTHCARE
05.2023 - 03.2024
Accounts Receivable Coordinator
VANDERBILT UNIVERSITY MEDICAL CENTER
01.2022 - 05.2023
Lead Accounts Receivable Analyst
Bridge Healthcare Partners
08.2018 - 01.2022
Revenue Cycle, Medical Billing Supervisor
Envision Healthcare - AmSurg
02.2014 - 02.2019
ASSOCIATES - General Studies
SOUTH CENTRAL TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA -
LOGAN COUNTY HIGH SCHOOL