Open To Work
KIMBERLY RAND
Chadds Ford,USA
Work Preference
Summary
Hardworking Revenue Cycle Manager with 20 years of experience in healthcare management and revenue cycle optimization. Proven track record in improving cash flow and reducing outstanding accounts receivable through effective team leadership and process implementation. Skilled in medical billing, coding, and compliance, with a strong focus on enhancing operational efficiency and accuracy. Adept at mentoring teams and driving performance to achieve organizational goals
Seasoned Revenue Cycle Manager with deep understanding of financial systems, healthcare revenue cycle management and financial analysis. Proven capability in managing billing functions, improving cash flow and reducing bad debt. Notable strengths are in strategic planning, team leadership and process improvement for increased operational efficiency. This experience has led to impactful improvements in both patient satisfaction and bottom-line results.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Revenue Cycle Manager
Center for Advanced Eye Care
Wilmington, DE
07.2025 - Current
- Reconciliation of weekly charges/posting via electronic download RA's and bank wire transfers
- Actively work AR for to ensure timely posting of accounts
- Installed procedures to slow down rollover of aging AR
- Updates to patient payment procedures to ensure accurate and timely acquisition of payments
- Focus on increasing the cash flow within the department by adjusting procedures and policies that were becoming in effective
- Ensure accurate and prompt deposit of live checks by updating protocols to reflect accuracy of posting
Revenue Cycle Manager
Excelsia Injury Care
Glenolden, PA
05.2024 - 07.2025
- Implementation of work flows that improved cash flow
- Reduced outstanding AR by having team focus on high dollar and stagnant accounts
- Introduced processes for reconciliation of bank account vs. posted accounts and allowed accountability for follow up on non posted accounts
- Researched and completed missing payments that raised AR
- Manage and support a team of 13 with weekly meetings, one-on-one mentoring and hands on assisting
Business/Billing Office Manager
The Surgery Center Of Chester County
Exton, PA
05.2016 - 05.2024
- Achieved reduction in outstanding A/R by implementing new policies and procedures with accuracy and efficiency, improving cash flow.
- Reviewed and resolved billing problems with comprehensive strategies, including appeals and denial resolution.
- Managed monthly billing process to meet company revenue recognition policies and enhance billing accuracy.
- Created and implemented a customer-friendly process for timely payments of past due or high out-of-pocket estimates.
- Verified and negotiated insurance contracts to ensure maximum payment according to fee schedules.
- Prepared internal and regulatory financial reports, balance sheets, and income statements, supporting accurate financial oversight.
- Supported financial director with special projects, demonstrating flexibility and capability in handling additional responsibilities.
Business Office Manager
MedClaims International
Aston, PA
02.2011 - 01.2016
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Maximized cash flow through optimal billing and collection processes
- Hired, managed, developed and trained staff, between 8-16 staff members; monitored goals, conducted performance reviews
- Researched and investigated all insurance denials and responded accordingly; including but not limited to filing appeals
- Handled multiple calls per day to address customer and vendor inquiries and concerns
Education
Bachelor of Arts - English
Mesa College
Skills
- Leadership
- QuickBooks
- Supervising experince
- Medical coding
- CPT Coding
- Medical collection
- Microsoft Word
- Microsoft Excel
- ICD-10
- EHR systems
- Office management
- Revenue cycle management
- Balance sheet reconciliation
- Computer skills
- Medical Billing
- Insurance Verification
- Communication skills
- Healthcare management
- Account reconciliation
- Organizational skills
- Medical Office Experience
- Management
- GAAP
- Computer literacy
- EMR systems
- Charge reconciliation
- Accounts receivable management
- Payment processing
- Financial reporting
- Policy implementation
- Cash flow optimization
- Team leadership
- Process improvement
- Effective communication
- Attention to detail
- Problem solving
- Revenue enhancements
- Claims management
- Cash flow management
- Healthcare industry
- Denial resolution
- Billing cycle performance
- Procedure optimization
- Revenue performance
- Billing cycle expertise
- Medical billing
Certification
Certified Notary Public
Accomplishments
- Cash Flow Increase, Increased cash flow by 20% through process improvements.
- Receivable Reduction, Reduced outstanding accounts receivable by 15% within six months.
- Team Leadership, Trained and mentored team of 13 revenue cycle specialists.
- Process Improvement, Implemented workflow changes achieving 25% faster invoice processing.
Work Authorization
AUTHORIZED TO WORK IN THE US FOR ANY EMPLOYER
Languages
- Language, Native Language
Timeline
Revenue Cycle Manager
Center for Advanced Eye Care
07.2025 - Current
Revenue Cycle Manager
Excelsia Injury Care
05.2024 - 07.2025
Business/Billing Office Manager
The Surgery Center Of Chester County
05.2016 - 05.2024
Business Office Manager
MedClaims International
02.2011 - 01.2016
Bachelor of Arts - English
Mesa College