Overview
Work History
Education
Skills
Other
References
Timeline
Generic

Chandler Hansen

Traverse City,MI

Overview

6
6
years of professional experience

Work History

Assistant Manager/Server

Brickyard Tavern
08.2022 - Current
  • Managed multiple tables and guest interactions while delivering quality dining experience
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Improved customer satisfaction by addressing and resolving complaints promptly, all while supervising 15 staff members per shift.

Sales Intern/ Store Manager

M22
05.2023 - 12.2023
  • Obtained in-depth understanding of operational dynamics of a "big small business," with primary focus on CRM management, performance analysis, marketing, and market research.
  • Increased sales leads by conducting thorough market research and identifying potential clients.
  • Developed strong relationships with existing customers, resulting in increased repeat business.

Server

Red Ginger
07.2021 - 06.2022
  • Effectively communicate with coworkers and guests to ensure guest satisfaction
  • Catered towards 300 people per night, while creating a luxurious dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Manager

Second Level Goods
05.2018 - 05.2021
  • Gained expertise in team leadership, sales optimization, and fulfillment of purchase orders
  • Strong organizational and communication skills for efficient store management.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Education

Bachelor of Business Administration -

Grand Valley State University
Grand Rapids, MI
04.2024

Associate of Science -

Northwestern Michigan College
Traverse City, MI
04.2022

Skills

  • Proficient in Microsoft word
  • Experienced with SAP
  • Communication
  • Problem solving
  • Self discipline
  • Organization
  • Creativity
  • Empathetic

Other

  • Collegiate athlete.
  • Semiprofessional great lake surfer.
  • Organized an annual Great Lakes surfing competition.
  • Clothing drive for the homeless in GR.

References

Available upon request

Timeline

Sales Intern/ Store Manager

M22
05.2023 - 12.2023

Assistant Manager/Server

Brickyard Tavern
08.2022 - Current

Server

Red Ginger
07.2021 - 06.2022

Manager

Second Level Goods
05.2018 - 05.2021

Bachelor of Business Administration -

Grand Valley State University

Associate of Science -

Northwestern Michigan College

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Chandler Hansen