Chandler Higson
Orange Park,FL
Summary
Hardworking and detail-oriented medical professional with a strong background in both clinical and client-facing roles. Experienced in fast-paced medical environments, with a solid foundation in patient care and medical procedures, as well as medical spa settings, where I specialize in client relationships, management, and ensuring seamless service delivery. Passionate about combining medical expertise with a personalized, high-end client experience. Dedicated to fostering trust, comfort, and satisfaction for every client.
Overview
6
6
years of professional experience
Work History
Client Coordinator
Beauty Theory by Claudette Walker
Jacksonville, FL
03.2024 - Current
- Main point of contact for clients, providing timely and accurate responses for inquires.
- Developed and maintained strong relationships with clients, resulting in an increase in repeat business.
- Created and implemented client service strategies to improve overall customer experience.
- Identified upsell/cross-sell opportunities during client interactions which lead to an increase in company profit.
Emergency Room Technician
Baptist Medical Center
Jacksonville, FL
10.2021 - Current
- Responded quickly and efficiently to code calls in order to provide effective lifesaving measures.
- Provided patient care by taking vital signs, inserting IVs, drawing blood, and performing EKG's
- Completed documentation for each patient encounter accurately and within established timeframes.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Assisted with CPR and airways, intubations/sedations, and other medical procedures.
Content Creator
Social Media
02.2019 - 12.2023
- Developed entertaining visual content to engage audiences and gain followers.
- Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.
- Analyzed performance metrics to refine content strategy and increase viewer retention.
- Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
Education
Bachelor of Arts - Psychology
University of Arkansas
Fayetteville, AR05-2021
Skills
- Client relationship management
- Content strategy
- Time management
- Attention to detail
- Critical thinking
- Certified in CPR/AED
- Written communication
- Optimize staff performance
- Crisis intervention
- Social media management
- Decision-making
- Task prioritization
Timeline
Client Coordinator
Beauty Theory by Claudette Walker
03.2024 - Current
Emergency Room Technician
Baptist Medical Center
10.2021 - Current
Content Creator
Social Media
02.2019 - 12.2023
Bachelor of Arts - Psychology
University of Arkansas
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