Avery Cook
Kalamazoo
Summary
Results-driven Client Coordinator known for unparalleled productivity and efficient task completion. Possess specialized skills in client relationship management, project coordination, and process optimization. Excel in communication, problem-solving, and time management, ensuring successful outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Client Coordinator
SGK
Kalamazoo
07.2023 - Current
- Liaised between clients, creative teams, and internal stakeholders, leading client communications, routing approvals, managing revisions, and ensuring on-time, accurate project delivery in fast-paced environments.
- Lead end-to-end digital shelf initiatives for a portfolio of 21+ brands across the Mars, Incorporated snacking portfolio, partnering with cross-functional teams to launch and optimize eCommerce content across major omnichannel retailers and digital commerce platforms.
- Managed project kickoff and lifecycle for new product launches, limited-time offerings, and packaging updates by developing strategic creative briefs for design and copywriting teams, aligning assets with brand standards, retailer requirements, and SEO best practices.
- Coordinate digital asset creation for online product pages, including imagery callouts, enhanced content, product attribute bubbles, and conversion-focused copy designed to strengthen digital shelf presence and improve consumer engagement.
- Streamlined project workflows and operational processes by organizing documentation, tracking deliverables, managing timelines, and enhancing communication across multiple concurrent brand initiatives and cross-functional teams.
Founder
NOEL 365 LLC
Kalamazoo
06.2016 - 06.2023
- Founded and developed innovative service strategies at NOEL 365 LLC, enhancing client engagement and market reach.
- Built and maintained strong relationships with clients and business partners, facilitating collaboration and successful project execution.
- Managed digital assets within DAM systems, ensuring accurate organization and brand consistency across online channels, leading to improved user experience.
Shipt Ambassador
Self Employed
Kalamazoo
06.2019 - 06.2022
- Established portfolio of 60+ preferred clients.
- Shop and deliver groceries to customers in specific time periods.
- Exhibit superb communication skills and customer service by shopping for the customer's requested items.
- Problem-solving and communication skills are used to provide substitutions for items out of stock.
- Experienced in fast-paced work situations and environments.
Waitress /Beverage Cart Server
Stonehedge Golf Club
05.2019 - 08.2019
- Performed service during daytime hours, providing meals and beverages to new and existing club members.
- Restocked, organized, and ordered products for the beverage cart to maintain optimum inventory.
Education
BBA - Marketing
Western Michigan University
Kalamazoo, MI04-2023
Associate of Arts - Business Administrative - Liberal Arts
Kalamazoo Valley Community College
Kalamazoo, MI04-2021
Skills
- MS Office Proficient
- Excel
- PowerPoint
- Digital marketing
- Ecommerce strategy
- Content management
- Project management
- Client relationship management
Volunteer Experience
Cheff Therapeutic Riding Center, Special Needs Volunteer, 06/01/17, 08/01/17, Augusta, MI, Assisted in providing therapy and rehabilitation for children and adults with special needs., Worked with students to promote learning and pro-social development., Observed individuals or groups of students in a variety of settings to maintain a safe and positive learning environment.
Timeline
Client Coordinator
SGK
07.2023 - Current
Shipt Ambassador
Self Employed
06.2019 - 06.2022
Waitress /Beverage Cart Server
Stonehedge Golf Club
05.2019 - 08.2019
Founder
NOEL 365 LLC
06.2016 - 06.2023
BBA - Marketing
Western Michigan University
Associate of Arts - Business Administrative - Liberal Arts
Kalamazoo Valley Community College