Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

ROSIE TURNIPSEED

Houston,TX

Summary

Highly accomplished and results-driven Operation and Mental Health Professional, leveraging finely-honed interpersonal and time management skills to successfully manage a group and increase productivity achieving program goals and objectives. Energetic and goal-oriented with a genuine passion for mental health and substance abuse with a well-rounded background in supporting a progressive organization in optimizing performance and government policy. I am seeking to leverage my skills and abilities in an organization where I can help target mental health and substance abuse issues along with redirecting aggressive behaviors during a crisis.

Mental Health Professional with solid foundation in therapeutic techniques and client care. Adept at building strong rapport, fostering supportive environment, and navigating complex emotional landscapes. Skilled in collaboration, adaptable to evolving needs, and focused on achieving impactful outcomes. Competent in individual and group counseling, crisis intervention, and case management.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Project Manager, Client Services

Hartwell Business Solutions
Houston, Tx
10.2021 - Current
  • Administered needs assessments to identify specific service and resource requirements for residents.
  • Conducted weekly check-ins with clients to track progress towards their goals and provided necessary support.
  • Enabled access to job and housing by partnering for free GED, diploma, vocational training for those with criminal backgrounds.
  • Partnered with social service agencies to offer assistance with deposits, rental support, food insecurity, and resident self-sufficiency.
  • Provided comprehensive assistance to residents undergoing relocation by offering resources, life skills, and effective decision making support.
  • Collaborated with landlords to secure decent, safe, and sanitary housing for individuals facing credit and criminal background challenges.
  • Organized and conducted workshops tailored to the needs of residents undergoing relocation, providing valuable information and support.
  • Established partnerships with mental health agencies to address challenges related to mental health, substance use, and youth development.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Counselor Intern

Fowler & Tidwell Counseling
Houston, TX
01.2024 - 11.2025
  • Conducted client assessments to identify needs and develop personalized treatment plans.
  • Facilitated individual and group counseling sessions to support client growth and development.
  • Collaborated with supervising counselors to enhance therapeutic approaches and service delivery.
  • Documented client progress and maintained accurate records for case management purposes.
  • Assisted in crisis intervention strategies to ensure client safety and well-being.
  • Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
  • Completed thorough assessments to determine client needs and establish goals for treatment success.
  • Led psychoeducational workshops on topics such as stress management, self-care, and healthy relationships to empower clients with valuable information.
  • Performed 600 hours of supervised group and individual counseling sessions.

Employment Specialist

Career & Recovery Inc
Houston, TX
06.2025 - 10.2025
  • Facilitated job readiness workshops to enhance client employability skills.
  • Developed individualized employment plans tailored to client needs and goals.
  • Coordinated with local employers to identify job opportunities suitable for clients.
  • Conducted comprehensive assessments to evaluate client skills and career aspirations.
  • Collaborated with community organizations to expand resources available for job seekers.
  • Assessed individuals to identify skills, strengths and interests for job placement.

Mental Health Technician

Compass Behavioral Health
Alexandria, La
05.2019 - 08.2020
  • Under supervision of charge nurses provide direct patient care.
  • Charts patient observations, following prescribed procedures and standards.
  • Admit and discharge patients according to facility’s policy.
  • Assists patients with activities of daily living.
  • Attended to patient behavioral problems and provides assistance in crisis intervention, as needed.
  • Performs miscellaneous job-related duties as assigned.
  • Chart vitals and other information as needed.

Mental Health Worker

Yes, I Can Inc
Sunset, LA
05.2018 - 11.2019
  • Assisted in patient assessment, monitored and documented care, identified the personal needs of patients, setting realistic goals using SMART techniques.
  • Provided services throughout the community at patient’s home, at school, nursing facilities and other safe places within communities.
  • Lead supportive groups that encouraged problem solving skills.
  • Completed reports and documentation comprised of focus notes.
  • Monitored vital signs and provided emotional support.
  • Increased clients' participation in group activities aimed at improving their social skills and mental health.
  • Documented clients' progress and worked with their individual team of healthcare professionals to facilitate clients' recovery.

Health Administrator

Beal Counseling Services
Houston, Texas
03.2010 - 08.2013
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Improved customer service.
  • Enhanced the quality of care provided to residents and families.
  • Nurtured and educated existing staff in efforts to improve care provided.
  • Patient data management.
  • Manage inventory and procurement of medical supplies.

Behavior Health Technician

Mary Ruth Inc.
Houston, Texas
05.2004 - 07.2010
  • Oversaw anger management, social skill development and mental health awareness programs.
  • Counseled residents with mental health disorders such as attention deficit hyperactivity disorder and oppositional defiant disorder.
  • Observed residents' behavior, listened to their concerns, and recorded their conditions.
  • Helped each patient understand his or her illness and the contributing personal, social and economic factors.
  • Offered and documented treatment consent forms in patient health records.
  • Promoted good behavior by using the positive reinforcement method.
  • Monitored residents' vital signs, such as their blood pressure.
  • Observed and documented patient's behavior, reporting any changes in physical and mental states to medical staff.
  • Performed routine checks and vitals on patients to ensure the highest quality of health and safety was met at all times.
  • Assisted patients with activities of daily living and personal hygiene.
  • Responsibilities include providing patient supervision in a structured, supportive residential environment, while communicating with and accessing the support of professional staff.
  • Maintain confidentiality of patient records, recognize crisis situations and provide appropriate intervention and help.

Education

Ph.D. - Addiction Studies

National University
La Jolla, CA
05-2030

Master's Of Arts - Clinical Mental Health Counseling

Walden University
Minneapolis, Mn
11-2025

Certificate - Paralegal Studies

Lone Star College
Houston, TX
05-2025

Bachelor of Science - Human Services

Springfield College
Houston, Tx
01-2019

Skills

  • MS office proficient
  • Leadership skills
  • Time Management
  • Relationship building
  • Group Facilitation
  • Case Management
  • Behavioral Recovery
  • Staff Training and Development
  • Crisis Intervention
  • Client Advocacy
  • Organizational Skills
  • Knowledge of Juvenile justice system
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Monitoring: Monitoring/assessing performance of other individuals, or organizations to make improvements and take corrective action
  • Multitasking: Juggle multiple tasks and responsibilities while remaining composed and meeting deadlines

Affiliations

  • Founder of Generations Youth Civic Club
  • Responsible for afterschool programs and summer school feeding program.
  • Helped established weekly reading book club for youth in South Houston area.
  • Lead community garden initiative by assisting youth in planting home grown vegetables.
  • Enlightenment Educational Corporation
  • Lead summer tutoring program and training community volunteers to assist youth in increasing their reading grade level.
  • Launched outreach campaign that served High School dropout population by providing resources for GED testing and potential school re-enrollment.

Certification

  • Certificate: Mental Health Peer Specialist, 2025
  • Certificate: Community Health Worker, 2025
  • Certificate: Project Management, 2023
  • Certificate: Youth Mental Health First Aid, 2024
  • Certificate: Crisis Prevention Instructor, 2020
  • Community Resiliency Model Instructor, 2026
  • Military Veteran Peer Support Specialist, 2018
  • BLS Instructor, 2025
  • CANS/ANSA, 2025

Timeline

Employment Specialist

Career & Recovery Inc
06.2025 - 10.2025

Counselor Intern

Fowler & Tidwell Counseling
01.2024 - 11.2025

Project Manager, Client Services

Hartwell Business Solutions
10.2021 - Current

Mental Health Technician

Compass Behavioral Health
05.2019 - 08.2020

Mental Health Worker

Yes, I Can Inc
05.2018 - 11.2019

Health Administrator

Beal Counseling Services
03.2010 - 08.2013

Behavior Health Technician

Mary Ruth Inc.
05.2004 - 07.2010

Bachelor of Science - Human Services

Springfield College

Ph.D. - Addiction Studies

National University

Master's Of Arts - Clinical Mental Health Counseling

Walden University

Certificate - Paralegal Studies

Lone Star College
ROSIE TURNIPSEED