Chandler Hill
Lakeway,TX
Summary
Dynamic Assistant General Manager experienced in fostering team collaboration and training employees to uphold exceptional service standards. Skilled in resolving customer inquiries and implementing effective inventory management practices to drive operational success.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Wahoo's Fish Taco
Austin, Texas
05.2025 - Current
- Coordinated staff schedules and shift assignments to optimize coverage and service efficiency.
- Trained new employees on service standards and food handling procedures.
- Collaborated with kitchen team to maintain quality food presentation and service.
- Handled customer inquiries and resolved issues to enhance dining experience.
- Monitored inventory levels and coordinated supply orders efficiently.
- Executed promotional strategies that enhanced customer engagement and drove sales growth.
- Conducted staff meetings to communicate updates and foster teamwork culture.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
Bartender Shift Manager
LT Corner Pub
Lakeway, Texas
06.2022 - 06.2025
- Oversaw bar operations during shifts to ensure efficient service delivery.
- Trained new bartenders on drink preparation and customer service to enhance guest experiences.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Addressed customer complaints promptly to foster a welcoming atmosphere.
- Developed drink specials and contributed to menu planning at LT Corner Pub.
Education
Business Management
Louisiana State University
Baton Rouge, LASkills
- Point of sale
- Inventory management
- Food safety standards
- Operational leadership
- Staff scheduling
- Employee training
- Team collaboration
References
References available upon request.
Timeline
Assistant General Manager
Wahoo's Fish Taco
05.2025 - Current
Bartender Shift Manager
LT Corner Pub
06.2022 - 06.2025
Business Management
Louisiana State University