Chandler Lord
Costa Mesa,CA
Summary
Recent Business Administration graduate with a concentration in Marketing and strong experience supporting operations, coordinating tasks, and delivering high-quality customer service in fast-paced environments. Proven ability to manage multiple priorities, communicate with diverse stakeholders, and contribute to team efficiency. Seeking an entry-level business role where strong organizational, analytical, and customer-focused skills can support project execution and client satisfaction.
Overview
10
10
years of professional experience
Work History
Server / Bartender
Shorebird Restaurant
06.2020 - Current
- Support daily operations in a high-volume service environment by coordinating multiple orders, timelines, and customer needs simultaneously
- Resolve customer concerns efficiently and professionally, contributing to strong client satisfaction and repeat business
- Promote and upsell products based on customer preferences, supporting revenue goals
- Assist with inventory monitoring and restocking to maintain product availability and operational readiness
- Communicate consistently with team members and supervisors to ensure smooth workflow during peak periods
Associate
In-N-Out Burger
04.2016 - 12.2020
- Delivered consistent customer service while processing transactions accurately in a high-traffic setting
- Supported operational efficiency by rotating across stations and assisting teammates during peak demand
- Followed standardized procedures to ensure quality, safety, and productivity targets were met
- Demonstrated strong reliability, adaptability, and teamwork in a fast-paced operation
Water Polo Coach (Freshman & JV)
Troy High School
06.2016 - 10.2019
- Planned and executed structured practices to develop skills, teamwork, and performance outcomes
- Coordinated schedules, games, and tournaments while managing logistics and time constraints
- Supervised and mentored student-athletes, fostering accountability and continuous improvement
- Communicated with parents and school staff to provide updates, address concerns, and ensure program alignment
Education
Bachelor of Business Administration (B.B.A.) - Concentration in Marketing
California State University, Fullerton
05.2025
Skills
- Business & Technical Skills:
- Microsoft Excel, Word, Google Docs, PowerPoint; Data Analysis and Business Analytics Concepts; Google Ads Campaign Management (basic); Marketing Research and Data Interpretation; Familiarity with AI Tools for Business Productivity and Analysis; POS Systems and Inventory Monitoring
- Professional Skills:
- Project Management and Task Coordination; Customer Relationship Management; Team Leadership and Cross-Functional Collaboration; Strong Written and Verbal Communication; Time Management and Multitasking in Fast-Paced Environments
Timeline
Server / Bartender
Shorebird Restaurant
06.2020 - Current
Water Polo Coach (Freshman & JV)
Troy High School
06.2016 - 10.2019
Associate
In-N-Out Burger
04.2016 - 12.2020
Bachelor of Business Administration (B.B.A.) - Concentration in Marketing
California State University, Fullerton