Jacob Lane
Self Employed
Brooklyn,NY
11
years of professional experience
Dedicated server and DJ with a diverse skill set in cash handling and audience engagement. Known for exceptional multitasking abilities and efficient operations management, seeking to drive customer satisfaction and operational excellence.
Work History
Server / Bartender
2 Years 4 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed dining room operations, ensuring efficient flow and timely service.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
- Handled cash, credit card transactions, and POS systems with accuracy.
- Filled in as bartender when needed, preparing beer, wine, cocktails, and non-alcoholic beverages while providing efficient bar service
- Adapted quickly to changing business needs by supporting both the dining room and bar during busy service periods.
- Well-versed working with Toast and Union POS systems.
- Facilitated a team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Disc Jockey
3 Years 3 Months- Curated diverse playlists to enhance audience engagement during live events.
- Operated sound mixing equipment to ensure high-quality audio experiences for attendees.
- Collaborated with event organizers to tailor music selections based on target demographics.
- Developed promotional strategies to increase event attendance and brand visibility.
- Analyzed audience feedback to refine music choices and improve future performances.
- Managed social media presence, promoting upcoming gigs and engaging with followers regularly.
- Improved audience engagement by skillfully blending diverse music genres and adapting playlists to suit event themes.
- Gained valuable experience working alongside seasoned DJs at popular nightclubs and exclusive events.
Store Clerk
1 Year 2 Months- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Assisted customers with inquiries, enhancing overall shopping experience and fostering loyalty.
- Assisted customers by answering questions and fulfilling requests.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new staff on store policies, procedures, and customer service best practices.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Grocery Team Member
7 Years 7 Months- Provided exceptional customer service by assisting shoppers with product inquiries and store navigation.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
- Maintained cleanliness and organization of store displays to enhance shopping experience.
- Trained new employees on operational procedures and customer service best practices.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in inventory management for optimal product availability and reduced waste.
Education
High School Diploma
No Degree - Associates in Fine Arts
Skills
Exceptional customer service
Guest engagement
Cash handling
Strong multitasking
Cognitive flexibility
Tech-Savvy
Technical skills
Beverage knowledge
Sound engineering
Engaging personality
Mixology techniques
Highly reliable
Team player attitude
Memory retention
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Server / Bartender
The Independent
04.2024 - CurrentRead More
Store Clerk
Ten Ichi Mart
09.2023 - 11.2024Read More
Disc Jockey
Self Employed
05.2023 - CurrentRead More
Grocery Team Member
Trader Joe's
06.2015 - 01.2023Read More
Topsail High School
High School Diploma
Read More
Cape Fear Community College
No Degree from Associates in Fine Arts
Read More