Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Luis Martinez

Hackensack,USA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Guadalajara’s Mexican Restaurant. Proven ability to craft signature cocktails and engage guests, fostering loyalty and satisfaction. Adept in cash handling and service prioritization, consistently delivering outstanding experiences in fast-paced environments.

Work History

Server / Bartender

Guadalajara’s Mexican Restaurant
  • Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Assisted with menu knowledge, providing recommendations to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely order delivery and accuracy.
  • Processed payments efficiently, handling cash and card transactions securely.

Bartender / Casino Attendant

The New Wild West
  • Crafted signature cocktails and beverages according to established recipes and customer preferences.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Handled cash transactions accurately while balancing cash register at end of shifts.

Bartender / Casino Attendant

Bullwhackers Bar and Casino
  • Crafted signature cocktails and beverages according to established recipes and customer preferences.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Colegio Dra. Wilma Chavez
Fajardo, Puerto Rico

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Service prioritization
  • Sales techniques
  • Positive and professional
  • Team player
  • Adaptable and flexible

Accomplishments

Increased customer satisfaction by 40% through exceptional service and attention to detail.

Languages

Spanish - Native or Bilingual
English - Native or Bilingual

Timeline

Server / Bartender

Guadalajara’s Mexican Restaurant

Bartender / Casino Attendant

The New Wild West

Bartender / Casino Attendant

Bullwhackers Bar and Casino

High School Diploma -

Colegio Dra. Wilma Chavez

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