DONALD MILLER
Pittsfield,MA
Summary
Master of Finance candidate with a B.A. in Economics and strong analytical skills. Experienced in financial analysis and customer service within fast-paced environments. Seeking internships in financial analysis or investment research, leveraging problem-solving and time-management abilities.
Overview
5
5
years of professional experience
Work History
Server / Bartender
Boema
Lenox, MA
2021.05 - Current
- Delivered professional and attentive customer service, effectively managing high volume of simultaneous customer interactions to ensure satisfaction.
- Accurately process customer orders and transactions while maintaining strong attention to detail in a fast-paced environment.
- Resolved customer concerns and complaints to uphold a positive customer experience and loyalty.
- Collaborated with team members to coordinate service and create an organized, welcoming environment for customers.
- Prioritize multiple responsibilities while maintaining consistent service standards during busy shifts.
Education
Master of Finance -
University of Massachusetts Amherst
Amherst, MA2027-05
Bachelor of Arts - Economics, Minor in Political Science
University of Massachusetts Amherst
Amherst, MA2026-05
Skills
- Customer relationship management
- Written and Oral Communication
- Task prioritization
- Problem Solving
- Microsoft Excel
- Google Workspace
- Research skills
- Business & Analytical: Financial Markets
- Economic Trends
Timeline
Server / Bartender
Boema
2021.05 - Current
Master of Finance -
University of Massachusetts Amherst
Bachelor of Arts - Economics, Minor in Political Science
University of Massachusetts Amherst