Personable stylist with 13 years of experience, including 7 years in salon cutting, styling and coloring hair. Strong attention to detail with a focus on customer satisfaction, high-quality color, and quality cuts and styles. Experienced in helping guests leave confident and knowledgeable about products used and recommended.
Work History
STRETCH POSITION ASSISTANT MANAGER
6 Months
SalonCentric | 04.2026 - Current
Led daily store operations, ensuring consistent customer service, merchandising, and sales floor readiness.
Coached team members on product knowledge, selling techniques, and service standards.
Monitored inventory levels, replenishment, and receiving processes to maintain stock accuracy.
Supported task delegation, and coverage planning to keep operations efficient.
Trained new team members on POS procedures, policies, and operational expectations.
Developed strong working relationships with team members, creating a positive work environment.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
SALES ASSOCIATE
4 Years 10 Months
SalonCentric | 12.2021 - Current
Assisted salon professionals and customers in selecting and purchasing products, enhancing customer satisfaction and loyalty.
Promoted professional beauty products and current sales, contributing to increased retail revenue.
Supported daily store operations by prioritizing tasks and improving workflow consistency.
Operate the point-of-sale system, process transactions accurately, and handle payments and returns.
Maintain organized product displays, restock shelves, and assist with inventory and merchandise organization.
Collaborated with team members to create a welcoming and organized store environment, improving overall customer experience.
Manage inventory replenishment, cycle counts, and stock organization to prevent shortages.
STYLIST
5 Years 6 Months
SalonDVB | 11.2013 - 05.2019
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Collected payment from customers and scheduled next appointments.
Kept notes listing preferences and services provided to clients for quick reference.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Treated customers to shampooing and head massage to promote loyalty.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Drove retail sales through salon product and service promotion, making specific client recommendations.
RECEPTIONIST
3 Years 1 Month
SalonDVB | 10.2010 - 11.2013
Scheduled and confirmed appointments.
Inventory count and submitting purchase orders.
Entered data in software to keep records of information.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Education
High School Diploma
John F Kennedy High School | Taylor, MI
- Cosmetology
David Pressley Professional School of Cosmetology | Taylor, MI