Chandler McArthur
American Fork,UT
Summary
A motivated, energetic, organized and focused professional with extensive experience in customer service, event coordination, marketing and administrative tasks. A professional who is eager to learn and master new concepts and skills. Very reliable, detail-oriented, friendly individual who handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Events Project Manager
DoTERRA International
2021.05 - Current
- Managed Team Calendar and schedule
- Work with various vendors to secure purchase requisitions
- Contract venues for various events across country
- Coordinated shipment and delivery of gifts and products to various countries and states
- Created staff schedule and clearly communicate staff expectations for various events
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Delivered prompt payment for event vendors, venues, staff, and transportation providers.
- Managed administrative logistics of events planning, event booking, and event promotions
- Generated ideas to enhance and expand current event offerings
US Promotions Specialist
DoTERRA International
2018.06 - 2021.05
- Work with creative team to create marketing tools for each month’s promotions
- Manage email inbox for marketing department
- Created Semi-Monthly newsletter for field to announce company updates and promotions
- Utilized social media, email and web to engage target audience and promote various products
- Assisted coworkers and staff members with special tasks on daily basis
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Data Entry Specialist
doTERRA International
2017.05 - 2018.06
- Create and update business accounts
- Review account changes form for validity and accuracy
- Update and verify customer information
- Manage department email inbox
Merchandise Cast Member
Walt Disney World Resort
2015.09 - 2016.05
- Help Guests make purchases using a Point of Sale system
- Provide exceptional quality service
- Make Interactions with Guest Memorable
- Create a positive, immersive atmosphere
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information and pricing.
Customer Service Representative
doTERRA, Walt Disney World Resort
2015.02 - 2015.08
- Deliver exceptional customer service
- Assists customers over the phone
- Inform customers of new products and specials
- Input feedback from customers to survey form
- Merchandising
Education
High School Diploma -
American Fork High School General
American Fork, UT05.2013
Skills
- Time Management
- Digital Marketing
- Contracting
- Critical Thinking
- Budgeting
- Project Management
- Event Type Coordination
- Event Marketing
- Marketing and Promotional Materials
- Microsoft Office
- Event Staff Management
- Expense Control
Timeline
Events Project Manager
DoTERRA International
2021.05 - Current
US Promotions Specialist
DoTERRA International
2018.06 - 2021.05
Data Entry Specialist
doTERRA International
2017.05 - 2018.06
Merchandise Cast Member
Walt Disney World Resort
2015.09 - 2016.05
Customer Service Representative
doTERRA, Walt Disney World Resort
2015.02 - 2015.08
High School Diploma -
American Fork High School General