Summary
Overview
Work History
Education
Skills
Timeline
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Chandler McArthur

American Fork,UT

Summary

A motivated, energetic, organized and focused professional with extensive experience in customer service, event coordination, marketing and administrative tasks. A professional who is eager to learn and master new concepts and skills. Very reliable, detail-oriented, friendly individual who handles multiple responsibilities simultaneously while providing exceptional customer service.

Overview

8
8
years of professional experience

Work History

Events Project Manager

DoTERRA International
05.2021 - Current
  • Managed Team Calendar and schedule
  • Work with various vendors to secure purchase requisitions
  • Contract venues for various events across country
  • Coordinated shipment and delivery of gifts and products to various countries and states
  • Created staff schedule and clearly communicate staff expectations for various events
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Delivered prompt payment for event vendors, venues, staff, and transportation providers.
  • Managed administrative logistics of events planning, event booking, and event promotions
  • Generated ideas to enhance and expand current event offerings

US Promotions Specialist

DoTERRA International
06.2018 - 05.2021
  • Work with creative team to create marketing tools for each month’s promotions
  • Manage email inbox for marketing department
  • Created Semi-Monthly newsletter for field to announce company updates and promotions
  • Utilized social media, email and web to engage target audience and promote various products
  • Assisted coworkers and staff members with special tasks on daily basis
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Data Entry Specialist

doTERRA International
05.2017 - 06.2018
  • Create and update business accounts
  • Review account changes form for validity and accuracy
  • Update and verify customer information
  • Manage department email inbox

Merchandise Cast Member

Walt Disney World Resort
09.2015 - 05.2016
  • Help Guests make purchases using a Point of Sale system
  • Provide exceptional quality service
  • Make Interactions with Guest Memorable
  • Create a positive, immersive atmosphere
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information and pricing.

Customer Service Representative

doTERRA, Walt Disney World Resort
02.2015 - 08.2015
  • Deliver exceptional customer service
  • Assists customers over the phone
  • Inform customers of new products and specials
  • Input feedback from customers to survey form
  • Merchandising

Education

High School Diploma -

American Fork High School General
American Fork, UT
05.2013

Skills

  • Time Management
  • Digital Marketing
  • Contracting
  • Critical Thinking
  • Budgeting
  • Project Management
  • Event Type Coordination
  • Event Marketing
  • Marketing and Promotional Materials
  • Microsoft Office
  • Event Staff Management
  • Expense Control

Timeline

Events Project Manager

DoTERRA International
05.2021 - Current

US Promotions Specialist

DoTERRA International
06.2018 - 05.2021

Data Entry Specialist

doTERRA International
05.2017 - 06.2018

Merchandise Cast Member

Walt Disney World Resort
09.2015 - 05.2016

Customer Service Representative

doTERRA, Walt Disney World Resort
02.2015 - 08.2015

High School Diploma -

American Fork High School General

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Chandler McArthur