Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Chandra Arias

St. Petersburg

Summary

Highly motivated, dependable and customer-focused Leasing Specialist seeking to grow further in my career. Excellent reputation for resolving problems, and providing a top tier living experience for residents and prospective visitors. Very eager to contribute to team success and a vibrant community.

Overview

12
12
years of professional experience

Work History

Leasing Specialist

Milo Bayside
06.2022 - Current
  • Connect and engage with residents and prospective renters promptly on phone calls, in person, and through digital communication. Act quickly in stressful situations and remain solutions-oriented under pressure.
  • Effectively market and lease apartments by conducting property tours, through daily prospect outreach, and marketing promos/events to residents and local businesses.
  • Regularly inspect curb appeal of facilities to maintain the aesthetic of the community. Work cooperatively with property ownership, vendors, maintenance team, and residents.
  • Accurately prepare lease agreements, and ensure all leasing paperwork is organized. Thorough understanding of housing laws and resident management.

Bartender

Crafty Squirrel
10.2021 - 12.2022
  • High volume and fast paced environment
  • Established good relationships with customers for repeat business
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Park And Rec DTSP
07.2017 - 02.2021
  • Apply excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsell menu items to customers, driving up per sale revenues and maximizing profits.
  • Keep accurate inventories and notify management of ordering needs for liquor, beer, wine and bar supplies.
  • Resolve challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Train new hires on best bar practices and how to operate our POS system.

Bartender

Z-Grille
08.2014 - 07.2017
  • Provided attentive service and proactively assessed guest needs.
  • Engaged in suggestive selling and other sales techniques.
  • Promoted to assist with manager duties for end of night sales reports.

Server and Cocktail Waitress

Tryst Gastro Lounge
10.2012 - 07.2014
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Provided fun and energetic service to customers to ensure repeat business.
  • Gained extensive beer, wine, and liquor knowledge.

Education

Bachelor of Science - Information Systems Managment

University of South Florida
Saint Petersburg, FL
2016

Associate of Arts -

Saint Petersburg College
Saint Petersburg, FL
2014

High School Diploma -

L.C. Mohn High
South Haven, MI
2003

Skills

  • Great attention to detail, organized, and attentive
  • Communication skills: listening, verbal, and oral
  • Strong at multi-tasking in high-volume environment
  • Customer service oriented
  • Proficient in Microsoft Word, Outlook, Excel, Powerpoint, Real Page, OneSite, and BlueMoon
  • Basic course work with HTML, Pega, SQL, database design & admin
  • Event planning and social media marketing

Affiliations

  • PADI Scuba Certified
  • Pet Pal Animal Shelter Volunteer
  • Pickleball Aficionado

References

  • Kelly Galay, (954) 681-0750

     Milo Bayside Community Director


  • Andrea Fisher, (404) 512-2120

     Milo Bayside Assistant Community Director


  • Rob Rivera, (813)-732-0959

     Crafty Hospitality Manager


  • Stephen Schrutt, (813) 817-2307

     Hunger Thirst Group Owner

Timeline

Leasing Specialist

Milo Bayside
06.2022 - Current

Bartender

Crafty Squirrel
10.2021 - 12.2022

Bartender

Park And Rec DTSP
07.2017 - 02.2021

Bartender

Z-Grille
08.2014 - 07.2017

Server and Cocktail Waitress

Tryst Gastro Lounge
10.2012 - 07.2014

Bachelor of Science - Information Systems Managment

University of South Florida

Associate of Arts -

Saint Petersburg College

High School Diploma -

L.C. Mohn High
Chandra Arias