Chandra Bharose
Conyers
Summary
Dynamic operations professional with experience at Wells Fargo, adept at managing high-volume transactions and enhancing customer satisfaction. Proficient in data entry and Microsoft Office, I excel in assessing customer needs and implementing effective solutions, ensuring operational efficiency and security in banking environments.
Overview
19
19
years of professional experience
Work History
Operation Clerk 2
Wells Fargo
07.2012 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed over 200 transactions per day
- Restocked supplies and submitted purchase orders to maintain stock levels
- Input data into spreadsheets and database
- Get cash and coins from vault,count and pack cash to shipped to business.
Lead Teller
Chase Bank
06.2007 - 04.2012
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Introduced customers to other bank team members to help meet financial needs.
- Answered inquiries regarding checking and savings accounts and other related products.
- Replenished ATM funds in empty canisters prior to validation process.
- Identified potential needs through observation, questioning, and listening.
- Assisted customers with banking needs and inquiries.
Education
Associate of Arts - Business
Stratford Institute
Calf10.2007
High School Diploma -
Central High School
Guyana06.1982
Skills
- Serve Customer Needs
- Operations and Procedural Knowledge
- Customer Support Needs Assessment
- Data Entry and 10-Key
- Microsoft Office
- Customer Satisfaction
- Office Machine Operation
Timeline
Operation Clerk 2
Wells Fargo
07.2012 - Current
Lead Teller
Chase Bank
06.2007 - 04.2012
Associate of Arts - Business
Stratford Institute
High School Diploma -
Central High School