Dania Zaldana

My responsabilities as an Operation Clerk 2

• Process and verify daily operational documents, ensuring accuracy and compliance with company procedures.
• Maintain inventory records, track shipments, and coordinate with warehouse staff to ensure timely order fulfillment.
• Perform data entry and update ERP systems to reflect real-time inventory and order status.
• Communicate with vendors, carriers, and internal departments to resolve discrepancies and meet delivery deadlines.
• Support the operations team in scheduling, reporting, and maintaining workflow efficiency.
• Assist with preparing reports, analyzing data, and implementing process improvements to enhance productivity.

My responsabilities:

• Greeted and seated guests, provided menus, and explained daily specials in a friendly and professional manner.
• Took customer orders accurately, entered them into the POS system, and ensured timely delivery of food and beverages.
• Delivered high-quality service by anticipating guest needs and responding promptly to requests.
• Maintained knowledge of traditional Salvadorian dishes to answer customer questions and provide recommendations.
• Processed customer payments, issued receipts, and balanced cash drawer at the end of shifts.
• Assisted with opening and closing duties, including table setup, cleaning, and restocking supplies.
• Collaborated with kitchen staff to ensure accuracy and quality of orders.