Chandra Brown

• Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
• Applied strong organizational skills to efficiently manage at risk students.
• Provide individual and group sessions to students to help cope with daily obstacles, address educational issues, and improve social, emotional, and behavioral skills.
• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to complete Recovery Support Plans to assist students in coping with current issues/concerns.

Assist with providing on-going training of new hire

• Supported clients in developing goals and social skills, improving individual wellness and productivity.
• Assisted in implementation of community support services in alignment with needs.
• Liaised with community members, recommending resources and programs.
• Established networks to increase community awareness of new programs.
• Produced crisis management and intervention plans for communities in need.
• Facilitated referrals to community resources and services to meet needs of individuals and families.

• Operated vehicles and equipment to transport packages and mail pieces.
• Planned and cased mail in sequence of delivery for designated route.
• Collected mail from letter boxes on specific route both on foot and by vehicle.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Worked closely with other employees in mail office and handled various administrative tasks.
• Explained mail regulations, policies or procedures to postal customers.

• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Coordinated with different service providers to meet clients' individual needs.
• Kept case files updated, accurate and aligned with requirements.
• Supported clients through development of new life skills, obtaining resources and transitioning back to society.
• Supported clients in developing goals and social skills, improving individual wellness and productivity.
• Produced crisis management and intervention plans for communities in need.
• Established networks to increase community awareness of new programs.
• Managed cases of 80 clients receiving social or community service support.

• Followed established protocols for professional handling of emergency situations.
• Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Provided on-the-job training and coaching to develop new dispatchers.
• Proved successful working within tight deadlines and a fast-paced environment.
• Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.