Summary
Overview
Work History
Education
Skills
Websites
Awards Recognitions
Availability
Security Clearance
Military Service
References
Timeline
Generic

Chandra Dingman

Waldorf,USA

Summary

Dynamic professional with extensive experience at the U.S. Air Force, excelling in strategic planning and effective communication. Proven track record of leading teams to achieve significant operational improvements, including a 50% reduction in administrative processing delays. Skilled in database management and conflict resolution, fostering collaboration across diverse groups to drive mission success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Congressional Correspondence Senior Analyst

U.S. Air Force
Arlington, USA
04.2021 - Current
  • Company Overview: Legislative Liaison, Pentagon, Arlington, VA
  • Analyzed Congressional Inquiries from the White House and Members of Congress. Reviewed and tasked 700 correspondences annually to appropriate subject matter experts for response. Resolution achieved within 30-days or less championing issues such as military quality of life policy changes, reimbursement of $250K military and civilian in back-pay and assistance with veteran services/retiree benefits.
  • Earned recognition award for outstanding performance for 2 consecutive quarters.
  • Fostered cohesive teamwork by leading people to accomplish the mission. Led the planning and execution of the Air & Space Forces Association Congressional Luncheon for three years. Steered 14 staff members through 4 months of planning: creating and distributing the invitation, securing 140 distinguished guests, arranging transportation, and authoring the script and event agenda.
  • Cultivated dialogue between congressional staffers and the Department of the Air Forces’ top 8 senior leaders enabling the Secretary of the Air Force to message 17 key defense priorities for the 2024 fiscal year’s $215B budget.
  • Provided effective military personnel programs, education and professional development, and mission readiness support. Advised and assisted the Director of Staff with the maintenance of effective military personnel programs, education and professional development training. Planned, organized, and managed a wide range of complex activities related to training and readiness programs.
  • Secured $18K Lethal Means Safety training for 110 high-level Department of the Air Force officials prioritizing the Secretary of Defense’s suicide prevention initiative to protect over 681K service members.
  • Headed Emergency Planning Coordination program within the directorate. Led 35-person action team through two events establishing communication and response in the event of a real-world crisis.
  • Legislative Liaison, Pentagon, Arlington, VA

Fellowship - Consultant Manager

Strategic Resolutions Experts
Las Vegas, NV
01.2025 - 04.2025
  • Company Overview: Strategic Resolutions Experts, Inc., Las Vegas, NV
  • Facilitated communication between internal departments to ensure alignment on objectives.
  • Developed and implemented strategies to improve operational efficiency.
  • Collaborated closely with cross-functional teams to develop innovative solutions for complex problems.
  • Identified potential risks associated with various projects and provided solutions accordingly.
  • Evaluated current processes within the organization and recommended improvements.
  • Established strong working relationships with clients to better understand their needs.
  • Created presentations outlining key findings from market analysis activities.
  • Provided strategic advice to executive leadership team regarding business performance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.

Senior Human Capital Manager

U.S. Air Force
Joint Base Langley, USA
12.2018 - 04.2021
  • Company Overview: 480th Intelligence Wing, Joint Base Langley, VA
  • Oversaw and directed HR and personnel services for an Air Force Intelligence organization with ~6K personnel operating a $5B Intelligence, Surveillance, and Reconnaissance (ISR) national security network. Provided daily direction, guidance, scheduling, and procedures for 186 multidisciplinary civilian and military personnel. Advised senior leadership on strategic direction, personnel management, and professional development for enlisted staff. Reported to a GS-15.
  • Earned Meritorious Service Medal and two Air & Space Force Commendation Medals.
  • Led my team to win the 2020 Wing Staff Team Award.
  • Redesigned organization’s award program. Recognized 87 winners, elevated team morale.
  • Guided operations during COVID-19. Mitigated risks for the entire organization. Created control center in response to the pandemic to distribute key information and daily situational reports. Procured and distributed personal protective equipment, tracked telework schedules, and worked with facility manager to assure a sanitized safe work environment. Delivered common operating picture for senior leadership and the entire 6K-personnel organization. Earned Air Force Commendation Medal.
  • 480th Intelligence Wing, Joint Base Langley, VA

Senior Administrative Manager

U.S. Air Force
Osan Air Base, South Korea
11.2017 - 12.2018
  • Company Overview: Osan Air Base, Republic of Korea
  • Provided executive support to senior military officers at a major overseas United States of the Air Force facility hosting $95.6M in capital assets. Led six-person office carrying out administrative program functions on behalf of the Senior Director and Chief Operating Officer to support 185 military and civilian personnel.
  • Earned Meritorious Service Medal and Superior Performer award.
  • Authored the organization’s Standard Operating Procedures. Codified the roles and responsibilities of 16 crucial programs and slashing administrative action processing delays 50%.
  • Eliminated a 4-month backlog of basic allowance subsides recouping $6.1K in military entitlements for 27 personnel.
  • Osan Air Base, Republic of Korea

Director’s Executive Administrator

U.S. Air Force
Offutt Air Force Base, USA
09.2015 - 11.2017
  • Company Overview: Offutt Air Force Base, NE
  • Coordinated office management, human resources and executive services support for the Director, 12-member staff and local contracting team. Responsible for personnel and manpower programs ensuring accuracy of database systems and maintaining records filing and disposition in accordance with the statutory requirements and public laws.
  • Earned the Air & Space Forces Commendation Medal.
  • Expertly coordinated with four cybersecurity agencies to quickly restore vital communications aiding in effective global Intelligence, Surveillance and Reconnaissance operations for 947 United States and Royal Air Force members.
  • Managed the organization’s internal inspection program. I inspected 651 items, fixed 28 discrepancies and achieved a 99% compliance rating within six months.
  • Offutt Air Force Base, NE

Education

Associate’s Degree - Information Resource Management

Community College of The Air Force
Montgomery, AL
06-2016

Bachelor of Arts - International Studies

University of South Florida
Tampa, FL
08-2001

Some College (No Degree) - Instructional Systems Designer

Air University
Montgomery, AL

Skills

  • Microsoft Office Suite
  • Outlook 365
  • Database management
  • Videoconferencing
  • Calendar coordination
  • Event planning
  • Travel assistance
  • Policy writing
  • Team building
  • Conflict resolution
  • Effective communication
  • Strategic planning
  • Event coordination

Awards Recognitions

  • Meritorious Service Medals
  • Joint Service Commendation Medal
  • Air and Space Force Commendation Medals
  • Air and Space Force Achievement Medals

Availability

SUMMER 2025

Security Clearance

Active TS/SCI

Military Service

U.S. Air Force, 06/01/01, Present, Master Sergeant (E-7), Administration/HR/Project Management, expecting Honorable Discharge

References

References available upon request.

Timeline

Fellowship - Consultant Manager

Strategic Resolutions Experts
01.2025 - 04.2025

Congressional Correspondence Senior Analyst

U.S. Air Force
04.2021 - Current

Senior Human Capital Manager

U.S. Air Force
12.2018 - 04.2021

Senior Administrative Manager

U.S. Air Force
11.2017 - 12.2018

Director’s Executive Administrator

U.S. Air Force
09.2015 - 11.2017

Associate’s Degree - Information Resource Management

Community College of The Air Force

Bachelor of Arts - International Studies

University of South Florida

Some College (No Degree) - Instructional Systems Designer

Air University

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Chandra Dingman