Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chandra Genzano

Williston,FL

Summary

Certified Medical Assistant with hands-on experience in high-volume clinical settings. Skilled in phlebotomy, EKG administration, and patient education. Proven ability to streamline clinic workflow, support interdisciplinary teams, and deliver compassionate, efficient care. Holds BLS and NCMA certifications.

Overview

15
15
years of professional experience
1
1
Certification

Work History

ExpressCare of Belleview
Belleview, Florida
03.2023 - Current
  • Assists in daily patient care, including vital signs monitoring, phlebotomy, and EKG administration.
  • Prepares patients for procedures such as PAP smears, I&D, and lesion removal.
  • Educates patients on basic health practices including hygiene and nutrition.
  • Ensures accurate charting and documentation using EHR systems.
  • Responds to medical emergencies with immediate first aid and escalation protocols.

Shift Supervisor

Starbucks
The Villages, FL
03.2017 - 03.2020
  • Led team operations and trained new staff, boosting team efficiency and morale.
  • Managed inventory, daily sales tracking, and shift scheduling.
  • Ensured customer satisfaction and team compliance with company protocols.

EMT-Basic

Ossining Volunteer Ambulance
Ossining, NY
06.2010 - 05.2011
  • Delivered emergency medical care and monitored patients during transit.
  • Communicated with hospital staff and dispatch to coordinate smooth handovers.
  • Maintained detailed patient and incident reports in line with HIPAA standards.

Education

NHA Phlebotomy Certificate - Phlebotomy

Taylor College
Belleview, FL

Medical Coding Certificate -

Rasmussen University
Ocala, FL

Skills

  • Clinical Skills: Phlebotomy, EKG, IV placement, Vital signs, Emergency response, Medication administration
  • Administrative Skills: Charting, EHR systems, Prescription processing, DME orders
  • Soft Skills: Patient education, Communication, Multitasking, Team collaboration

Certification

  • National Center for Competency Testing-National Certified Medical Assistant
  • American Heart Association-BLS Certified
  • Quest Diagnostics- DOT and Non-DOT Urine Drug Screen
  • Psychemedics Sample Collection Trained

Timeline

ExpressCare of Belleview
03.2023 - Current

Shift Supervisor

Starbucks
03.2017 - 03.2020

EMT-Basic

Ossining Volunteer Ambulance
06.2010 - 05.2011

NHA Phlebotomy Certificate - Phlebotomy

Taylor College

Medical Coding Certificate -

Rasmussen University

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Chandra Genzano