Registered medical professional, skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in phlebotomy, EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Support/Registered Medical Assistant
Watertown Regional Medical Center
05.2010 - Current
Obtain all documentation for upcoming appointments
Room and obtain patient vital signs
Perform EKG's and Holter/event monitor placement
Reconcile reported medications and allergies
Refill medications
Obtain prior authorization
Obtain medical records
Answer phones, schedule appointments and testing
Provide patients with education on testing as ordered by physicians
Complete medication and equipment orders (ex: CPAP equip, nebulizers)
Assisted healthcare professionals to improve patient care.
Implemented patient care plans, ensuring adherence to medical guidelines.
Prepared examination rooms for seamless patient visits.
Recorded patient information to maintain updated medical records.
Improved patient safety by adhering to infection control protocols.
Assisted in medical procedures, increasing efficiency of clinical operations.
Administered injections to support timely patient treatment.
Improved clinic operations with effective inventory management of supplies.
Collected specimens for laboratory testing, ensuring accurate results.
Facilitated communication between patients and medical staff for better care delivery.
Scheduled follow-up appointments to ensure continuity of care.
Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Aided in the prevention of illnesses by administering vaccinations according to established protocols.
Delivered versatile medical assistance in various clinical areas such as Heart and Vascular, Electrophysiology, ENT, Pulmonary and Sleep, Neurology, Family Practice, and a Corporate Clinic.
Patient Care Partner-Hospital Inpatient
Watertown Regional Medical Center
09.2008 - 05.2010
IV insertion
Foley catheter insertion
Lab draw
EKG
Telemetry placement and monitoring
Strong communication between providers
Assisted patients with daily activities to ensure comfort and well-being.
Improved patient satisfaction by promptly addressing concerns and requests.
Facilitated communication between patients and healthcare staff for seamless care coordination.
Supported nursing staff in delivering quality care, ensuring patient needs were met promptly.
Organized patient rooms and equipment for maintaining a clean and safe environment.
Provided emotional support to patients, helping to alleviate stress and anxiety.
Improved patient safety by adhering to hospital protocols and guidelines.
Recorded patient information accurately for effective care management.
Communicated effectively with family members for providing updates on patient progress.
Assisted with hygiene care to maintain patient dignity and health standards.
Administered basic first aid treatments as needed after falls or accidents within the facility.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
ParaProfessional -Special Education
Waterloo School District
09.1999 - 03.2008
Classroom support for developmentally challenged students
Perform personal hygiene
Assisted teachers in creating learning materials to enhance educational experiences for students.
Cleaning of stoma for tube fed student
Supported inclusive learning by helping integrate students with special needs into general education settings.
Tube feeding
Promoted a safe learning environment by monitoring student interactions during activities.
Supported classroom learning by assisting teachers with lesson preparation and student engagement.
Provided administrative support to teachers to streamline daily classroom operations.
Improved understanding of subject matter by providing one-on-one support to students.
Enhanced learning experiences with creative use of educational games and tools.
Fostered student confidence by mentoring and guiding them through challenging tasks.
Maintained a clean and organized classroom environment to promote focus and productivity.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Stepped into non-classroom environments such as libraries to help staff manage demand.
Took part in professional development workshops to boost skills.
Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
Education
Registered Medical Assistant - RMA
Herzing University
Dearborn, MI
04-2018
Certified Nursing Assistant
Central WI Center
Madison, WI
01.2008
No Degree - Early Childhood Care And Education
MATC
Watertown, WI
01.1998
High School Diploma -
Waterloo High School
Waterloo, WI
06-1994
Skills
Proficient in Medical Terminology
EKG
Vital signs
Holter Monitor/Event Monitor Placement
Clinical procedures
CPAP knowledge including compliance and downloads
Medication refills
Patient scheduling
Patient empathy
Communication skills
Infection control
Laboratory tests
Immunization administration
HIPAA compliance
Patient confidentiality
Phlebotomy techniques
Clinical documentation
Inventory management
Patient assessment
Wound care assistance
IV insertion
Emergency response preparedness
Basic life support
First aid and CPR
Specimen collection
Anatomy and physiology
Sterilization techniques
Compassionate
Foley catheter insertion
Lab equipment calibration
Patient data entry
Reliable team player
Clinic Preceptor for new hires
Electronic medical records
Patient care
Certification
Certification: Certified Nursing Assistant,2008
Assessment-Based Recognition Certification: Credentialed Medical Assistant,2015
American Association of Medical Assistance
ABR-OE Identification Number-6013
March31,2015-March31,2017
Certification: Registered Medical Assistant- Herzing University- Completed April2018
Affiliations
Lean Project Team Member-2013
Certification in Preceptor Training-February,2016
Certification in Crucial Conversations Training-April,2016